Mountain Dispatch Specialist — Fast-Paced Emergency Coordination

Alterra Mountain Company; Warren (VT); On-site; USD 28,000 - 30,000; Full time

Job summary

Sugarbush Resort is seeking two dispatchers for the Mountain Operations Department. This role serves as the communication hub for resort emergencies, handling diverse communications via phones and radios in a fast-paced setting. Experience with emergencies is a plus.

This is a full-time seasonal position with a pay range of $20-$22/hour dependent on experience. Join Sugarbush Resort and contribute to safe, efficient mountain operations while engaging with a team focused on guest experience in

Qualifications

• Must be a minimum of 18 years of age.
• Must be able to succeed in a fast-paced environment and have a demonstrated ability to work on a team.
• Strong verbal and written communication skills.
• Ability to make decisions quickly and calmly in emergency situations.
• Auditory and visual acuity to operate computers, phones, mobile devices and basic office equipment on a constant basis.
• Ability to work for extended periods of time sitting and speaking on a constant basis.
• Timeliness and reliability are essential. Must be available to work weekends and holidays.

Responsibilities

• Dispatchers perform a wide range of daily dispatch functions.
• Monitor and coordinate all radio transmissions.
• Communicate operations for Ski Patrol, Lift Operations, and Lift Maintenance personnel.
• Coordinate responses to mountain emergencies, including ski accidents, lift failures, and weather conditions.
• Record and announce all lift openings, closings, delays and service interruptions.
• Coordinate dissemination of information effecting normal daily Mountain Operations.

Skills

Teamwork

Communication

Decision making under pressure

Auditory/visual acuity

Multitasking

Job description

Sugarbush Resort is seeking two dispatchers for the Mountain Operations Department. This role serves as the communication hub for resort emergencies, handling diverse communications via phones and radios in a fast-paced setting. Experience with emergencies is a plus.

This is a full-time seasonal position with a pay range of $20-$22/hour dependent on experience. Join Sugarbush Resort and contribute to safe, efficient mountain operations while engaging with a team focused on guest experience in