Mountain Concierge: Elevate Guest Experience & Local Tips

Limelight Hotels; Snowmass Village (CO); On-site; USD 25,000 - 36,000; Part time

Benefits offered by this job

Paid Time Off Programs

Employee Ski Pass

Other company perks

Job summary

Limelight Hotels is seeking a Concierge to serve as an ambassador for the property and the town, providing expert knowledge of the hotel, its amenities and local activities. You will welcome and register guests, present statements, check credit and collect payment, reporting to the Front Office Manager.

Candidates should have a High School Diploma or GED, with at least a year of concierge or customer service experience; a Bachelor's degree is preferred.

Qualifications

• High School Diploma or GED required.
• 1 year of concierge or customer service experience required.
• Bachelor's degree preferred.

Responsibilities

• Recommend and book activities for guest’s ability/skill level and interest.
• Check guests in or out of hotel in accordance with procedures.
• Record any guest complaints or problems and notify appropriate staff individuals.
• Assist with ordering and maintaining supplies as well as attending to the orderliness at the front desk and bell closet.
• Coordinate with other departments daily needs or special requirements for all hotel guests.
• Responsible for maintaining cash bank and for daily settling of cash bank.

Skills

Local knowledge

Customer service

Communication skills

Problem solving

Teamwork

Interpersonal skills

Education

High School Diploma or GED

Bachelor's degree preferred

Job description

Limelight Hotels is seeking a Concierge to serve as an ambassador for the property and the town, providing expert knowledge of the hotel, its amenities and local activities. You will welcome and register guests, present statements, check credit and collect payment, reporting to the Front Office Manager.

Candidates should have a High School Diploma or GED, with at least a year of concierge or customer service experience; a Bachelor's degree is preferred.