MOUD Program Coordinator: Patient Care & Operations Lead

Project HOME; Philadelphia (Philadelphia County); On-site; USD 27,000 - 39,000; Full time

Benefits offered by this job

Competitive compensation

Health insurance

Dental/vision coverage

Paid parental leave

401(k) with employer matching

Generous PTO and sabbatical leave

Job summary

Project HOME is seeking a Program Coordinator (Medication for Opioid Use Disorder) to streamline MOUD clinic operations and patient care. This role blends healthcare administration with direct patient engagement, coordinating scheduling, authorizations, and inter-team communication to reduce barriers to treatment.

The ideal candidate has strong organizational skills, experience with EHRs and HIPAA, and a compassionate, nonjudgmental approach to serving individuals facing substance use disorders

Qualifications

• Bachelor's degree in social science, healthcare, or related field and at least two years of related work experience; OR an associate degree and four years of related experience; OR six years of related experience.
• Strong organizational and project coordination skills with attention to detail.
• Ability to manage competing priorities and meet deadlines.
• Excellent interpersonal and communication skills with diverse populations.
• Familiarity with HIPAA and healthcare confidentiality.

Responsibilities

• Coordinate patient scheduling, reminders, and daily clinic workflows for MOUD services.
• Prepare patient lists and clinical information for team meetings and care coordination.
• Support front desk operations during MOUD clinic hours and verify insurance.
• Coordinate with medical staff to prepare patients for appointments.
• Manage MOUD program phone line and patient coordination needs.
• Assist with navigating referrals and accessing primary and specialty care.

Skills

Coordination

Patient scheduling

Documentation

Communication

HIPAA

EHR

Education

Bachelor's degree in social science/healthcare or related field

Tools

Spreadsheets

Databases

Job description

Project HOME is seeking a Program Coordinator (Medication for Opioid Use Disorder) to streamline MOUD clinic operations and patient care. This role blends healthcare administration with direct patient engagement, coordinating scheduling, authorizations, and inter-team communication to reduce barriers to treatment.

The ideal candidate has strong organizational skills, experience with EHRs and HIPAA, and a compassionate, nonjudgmental approach to serving individuals facing substance use disorders