Motorcycle Sales Associate — Premium Brand Experience

SmartRecruiters, Inc.; Charlotte (NC); On-site; USD 40,000 - 56,000; Full time

Benefits offered by this job

401(k) with Company Match

Paid Time Off, Increases with Tenure

Closed on Thanksgiving & Christmas

Employee Pricing on Vehicles, Parts &

Service

Free & Discounted Gym Memberships

Travel Discounts on Hotels, Flights &

Career Growth within a Fortune 500

Job summary

Motorcycles of Charlotte is seeking a Sales Associate to join our team. This role focuses on helping customers choose the right motorcycle, guiding them through test drives, and coordinating vehicle delivery to ensure clear understanding of features, warranties, and paperwork.

As part of a premium European motorcycle dealership, you will work with BMW, Ducati, Triumph, and Royal Enfield products, contribute to customer satisfaction, and participate in ongoing sales training and meetings.

Qualifications

• Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.

Responsibilities

• Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefitcustomers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.

Skills

Customer satisfaction

Ask questions and listen

Demonstrate vehicles

Test drives

Delivery to customers

Inventory awareness

Job description

Motorcycles of Charlotte is seeking a Sales Associate to join our team. This role focuses on helping customers choose the right motorcycle, guiding them through test drives, and coordinating vehicle delivery to ensure clear understanding of features, warranties, and paperwork.

As part of a premium European motorcycle dealership, you will work with BMW, Ducati, Triumph, and Royal Enfield products, contribute to customer satisfaction, and participate in ongoing sales training and meetings.