Sales Associate - Motorcycles of Charlotte

Sonic Automotive, Inc.; Charlotte (NC); On-site; USD 40,000 - 60,000; Full time

Benefits offered by this job

401(k) with Match

Paid time off

Closed Thanksgiving & Christmas

Employee pricing on vehicles, parts &:

Gym memberships (Free)

Travel discounts on hotels, flights &:

Career growth

Job summary

Sonic Powersports in Charlotte, NC is seeking a Sales Associate for Motorcycles of Charlotte. You will help customers select motorcycles, conduct test drives, and deliver bikes with a full briefing on features, warranties, and paperwork.

You will focus on customer satisfaction, ask questions to determine needs, maintain knowledge of inventory and pricing, and collaborate with service staff to ensure quality delivery. This role offers benefits and growth opportunities within a Fortune 500 company.

Qualifications

• Customer-focused with ability to guarantee customer satisfaction.
• Ask questions and listen to determine each customer’s vehicle needs.
• Demonstrate motorcycles and conduct test drives.
• Deliver motorcycles with a full briefing on features, warranty, and paperwork.
• Understand automotive terminology and retail auto sales laws.
• Follow safety policies and report incidents to a manager.

Responsibilities

• Realize that business is built on customer satisfaction and devote effort to ensure satisfaction.
• Determine vehicle needs by asking questions and listening.
• Demonstrate motorcycles and conduct test drives.
• Deliver motorcycles and explain operating features, warranty, and paperwork.
• Report objectives and activities to Sales Manager and analyze results.
• Keep abreast of inventory, features, and accessories to benefit customers.
• Coordinate with service to ensure reconditioning on schedule.
• Attend sales meetings and training offered by the dealership and manufacturer.
• Maintain an owner follow-up system to encourage repeat and referral business.

Skills

Customer service

Sales

Communication

Test drives

Job description

Sales Associate - Motorcycles of Charlotte in Charlotte, NC at Sonic Powersports

Location: 731 Westinghouse Boulevard
Charlotte, NC 28273

Job Type: Sales

Experience: Associate

About

Welcome to Motorcycles of Charlotte, one of the Southeast's oldest European Motorcycle Dealers. We specialize in BMW, Ducati, Triumph, and Royal Enfield. Our goal is to offer a premium experience with what we consider to be the premium/luxury options in motorcycling.

From our sales making sure you are on the right bike for you to the parts department making sure they get the latest gadgets you found for your bike, to the service department making sure your bike is in top form, even while you wait, or simply down to just finding someone to talk motorcycling with on any given day we are here. Come by, make friends, and make us your place to help you enjoy your passion.

Job Description

• Realize that business is built on customer satisfaction and devote himself/herself to guarantee satisfaction of customers.
• Determine each customer’s vehicle needs by asking questions and listening.
• Demonstrate vehicles (includes test drives).
• Deliver vehicles to customers. The delivery process ensures that the customer understands the vehicle’s operating features, warranty, and paperwork, and it lays the foundation for customer loyalty.
• Establish personal income goals that are consistent with dealership standards of productivity and devise a strategy to meet those goals.
• Report to the vehicle Sales Manager regarding objectives, planned activities, reviews, and analyses.
• Keep abreast of incoming inventory, features, accessories, etc., and how they benefit customers.
• Work with the service department and body shop to ensure that vehicles are reconditioned as expected and on schedule.
• Attend sales meetings and training offered by the dealership and the manufacturer.
• Maintain an owner follow-up system that encourages repeat and referral business.
• Review and analyze actions at the end of each day, week, month, and year to determine how to better utilize time and plan more effectively.
• Understand the terminology of the automobile business and keep abreast of technological changes in the product.
• Know and understand equity and values and be able to explain depreciation to the customer.
• Know and understand the federal, state, and local laws which govern retail auto sales.
• Introduce customers to service department personnel to emphasize to them the quality and efficiency of service repairs and maintenance available in the dealership’s service department.
• Must follow all company safety policies and procedures, and immediately report any and all accidents to a manager or supervisor.
• 401(k) with Company Match
• Paid Time Off, Increases with Tenure
• Closed onThanksgiving & Christmas
• Employee Pricing on Vehicles, Parts & Service
• Free & Discounted Gym Memberships
• Travel Discountson Hotels, Flights & Rentals
• Career Growth within aFortune 500 Company

All your information will be kept confidential according to EEO guidelines.