Mortgage Workout Specialist II

1st Security Bank; Washington; On-site; USD 34,000 - 41,000; Full time

Benefits offered by this job

Medical coverage

Life insurance

401K matching

Paid time off

Job summary

1st Security Bank is seeking a Mortgage Loss Mitigation Specialist II to coordinate repayment efforts for delinquent mortgage and home equity loans. The role analyzes customers’ finances to propose workout options, including loan restructuring and short sales, aiming to avoid foreclosure while minimizing risk to the bank.

Responsibilities include managing the full lifecycle of Borrower Assistance Packages, ensuring compliance with investor and regulatory requirements, and negotiating payoff

Qualifications

• High school diploma or equivalent; at least one year in a financial institution preferred.
• Familiarity with Bank Secrecy Act and AML policies.
• Knowledge of FDCPA, CFPB, AllReg and investor/regulatory guidelines desirable.
• Able to work well in a fast-paced team environment.

Responsibilities

• Follow up on delinquent mortgage and home equity accounts via calls.
• Administer Borrower Assistance Packages and financial reviews.
• Ensure compliance with investor and regulatory submission standards.
• Negotiate payoff balances on mortgages and HE loans.
• Coordinate pre-foreclosure servicing requirements.
• Provide support to branches and internal departments.

Skills

Teamwork

Customer service

Regulatory knowledge

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office

Job description

1st Security Bank is seeking a Mortgage Loss Mitigation Specialist II to coordinate repayment efforts for delinquent mortgage and home equity loans. The role analyzes customers’ finances to propose workout options, including loan restructuring and short sales, aiming to avoid foreclosure while minimizing risk to the bank.

Responsibilities include managing the full lifecycle of Borrower Assistance Packages, ensuring compliance with investor and regulatory requirements, and negotiating payoff