Mortgage Workout & Loss-Mitigation Specialist

Kiavi Funding, Inc.; United States; À distance; USD 45 000 - 67 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision Insurance

Health Savings Account (HSA)

Disability and Life Insurance

Remote Work Policy

Flexible Time Off

Paid Leaves

401(k) & Company Match

Résumé du poste

Kiavi is seeking an Asset Resolution Specialist to manage delinquent loans, perform workout analyses, and negotiate loss mitigation with investors. You will guide borrowers through retention or liquidation processes and ensure adherence to investor guidelines.

This remote role supports the Kiavi Special Servicing Team, requiring strong communication, negotiation skills, and experience in mortgage loss mitigation. Remote-friendly with nationwide coverage in the United States.

Qualifications

• Minimum of 2 years of mortgage experience
• Exemplary communication skills, both written and spoken
• Must have the ability to guide customers and investors through the retention and/or liquidation process and navigate on their behalf
• General knowledge about the entire loss mitigation process
• Self-starter with the ability to independently work a pipeline effectively

Responsabilités

• The ARS manages a portfolio of loans in default and implements loss mitigation strategies, reviews and validates documents, and answers technical foreclosure questions from borrowers
• Analyzes work-out options based on financial impact for delinquent loans, including foreclosure, short sale, reinstatement, deed in lieu and delivers a proposal for the option that yields the best return for the investor
• Works closely with our investors to negotiate loss mitigation strategies
• Sets clear expectations with borrowers and other involved parties about loan status and communicating possible difficult decisions up to the final resolution
• Manage relationships with internal departments and with business partners
• Ensures all updates, analyzes, and decisions are administered/tracked in the appropriate systems
• Generates ideas for improvement or increased efficiency and supports the implementation of new ideas and initiatives
• Responsible for periodic and ad-hoc reporting

Connaissances

Mortgage experience

Communication skills

Customer guidance

Loss mitigation knowledge

Independent worker

Description du poste

Kiavi is seeking an Asset Resolution Specialist to manage delinquent loans, perform workout analyses, and negotiate loss mitigation with investors. You will guide borrowers through retention or liquidation processes and ensure adherence to investor guidelines.

This remote role supports the Kiavi Special Servicing Team, requiring strong communication, negotiation skills, and experience in mortgage loss mitigation. Remote-friendly with nationwide coverage in the United States.