Mortgage Training Architect & Learning Leader

Newrez; Tempe (AZ); On-site; USD 65,000 - 90,000; Full time

Benefits offered by this job

Medical, dental, and vision insurance

401(k) Retirement plan with employer‑匹

Paid Maternity Leave/Parental Bonding/

Adoption Assistance

Tuition & Certification reimbursement

Employee Mortgage Loan Program

Newrez Employee Emergency and Disaster

Volunteer Time Off

Matching Gifts up to $1000

Job summary

Newrez in Tempe, AZ seeks a Learning Consultant to assess training needs across channels, develop training material, and drive company-wide initiatives. You will measure training effectiveness and collaborate with SMEs to improve workflows.

Ideal candidates have 2–5 years in mortgage sales/operations and 2–5 years in professional training. Bachelor's degree preferred. This on-site role offers growth, a collaborative environment, and a focus on employee development.

Qualifications

• Bachelor's degree preferred.
• 2–5 years mortgage sales/operations experience; multi-channel a plus.
• 2–5 years of professional training and classroom facilitation.

Responsibilities

• Facilitate learning via classroom instruction and webinars; incorporate a variety of presentation methods and applications to accommodate adult learning styles.
• Deliver new hire training and other departmental training programs; provide classroom and web-based instruction.
• Manage classroom environment, analyze results, and identify gaps in training needs.
• Develop leader and participant guides, job aids, training curriculum and other required coursework.
• Conduct comprehensive needs analysis to ensure that training fulfills the needs and objectives of the company.
• Design exercises, instructional activities and training assessments that reinforce learning.
• Partner with SMEs to create and revise departmental procedures through process mapping.
• Explore new ideas for improved workflow and automation enhancements.
• Support departmental initiatives and identify ways to enhance training effectiveness.
• Contribute to the overall success of the Training Dept. by identifying ways to continuously improve the learning process.
• Performs related duties as assigned by supervisor.

Skills

Facilitation

Presentation

Listening

Adult learning

Instructional design

Communication

Time management

Organization

Prioritization

Interpersonal skills

Relationship building

Initiative

Teamwork

MS Office

eLearning familiarity

Education

Bachelor's degree

Tools

Microsoft Office Suite

Job description

Newrez in Tempe, AZ seeks a Learning Consultant to assess training needs across channels, develop training material, and drive company-wide initiatives. You will measure training effectiveness and collaborate with SMEs to improve workflows.

Ideal candidates have 2–5 years in mortgage sales/operations and 2–5 years in professional training. Bachelor's degree preferred. This on-site role offers growth, a collaborative environment, and a focus on employee development.