Mortgage Sales Training & Development Leader

Guidance Residential, LLC; Washington (District of Columbia); On-site; USD 120,000 - 170,000; Full time

Benefits offered by this job

Competitive salary

Annual incentive

Medical insurance

Dental insurance

Vision insurance

401(k) with company match

Health Savings Account (HSA) with --em

Life and disability insurance

Paid time off

Company holidays

Employee Assistance Program (EAP)

Professional development

Job summary

Guidance Residential is a national mortgage lender focused on helping families achieve homeownership through exceptional service and innovative solutions. We seek a Manager of Sales Training & Development to lead onboarding, licensing preparation, and ongoing training for our mortgage sales team.

In this role, you will collaborate with Sales, HR, Operations, IT, and Compliance to build high-performing teams, coach leaders, and drive process improvements.

Qualifications

• Bachelor's degree or equivalent experience.
• Seven or more years of mortgage or home finance experience.
• Mortgage sales experience as a Loan Officer or Account Executive preferred.
• Experience in training, coaching, leadership development, or sales enablement.
• Previous leadership or people management experience.
• Strong communication, presentation, analytical, and organizational skills.

Responsibilities

• Lead onboarding and NMLS SAFE exam preparation for new Mortgage Account Executives.
• Design and deliver engaging sales, product, systems, compliance, and customer experience training.
• Coach new and existing sales professionals to improve performance and productivity.
• Develop leadership training for Sales Managers and Directors.
• Manage the CSA team and identify quality trends that drive targeted coaching.
• Partner with cross-functional teams to improve sales processes and technology.
• Analyze training effectiveness and prepare performance reports for leadership.

Skills

Communication skills

Presentation skills

Analytical thinking

Organizational skills

Education

Bachelor's degree or equivalent experience

Job description

Guidance Residential is a national mortgage lender focused on helping families achieve homeownership through exceptional service and innovative solutions. We seek a Manager of Sales Training & Development to lead onboarding, licensing preparation, and ongoing training for our mortgage sales team.

In this role, you will collaborate with Sales, HR, Operations, IT, and Compliance to build high-performing teams, coach leaders, and drive process improvements.