Mortgage Systems & Operations Coordinator

F.N.B. Corporation; Pittsburgh (Allegheny County); On-site; USD 70,000 - 90,000; Full time

Job summary

F.N.B. Corporation in Pittsburgh, Pennsylvania is seeking a Mortgage Systems Administration Coordinator 2 to manage provisioning, configuration, operation and maintenance of mortgage systems and related infrastructure.

The incumbent participates in implementation of new systems, upgrades, and deployment of workflow procedures, and ensures compliance with company policies. You will monitor system health, respond to tickets, manage user accounts, and contribute to automation efforts to improve

Qualifications

• Excellent communication skills, both written and verbal.
• Excellent customer service skills.
• Excellent organizational, analytical and interpersonal skills.
• Detail-oriented.
• Ability to work and multi-task in a fast paced environment.

Responsibilities

• Researches, maintains and responds to an internal ticketing system for user issues.
• Develops and maintains installation and configuration procedures.
• Performs daily system monitoring verifying the integrity and availability of all hardware, server resources, systems and key processes, reviewing system and application logs and verifying completion of scheduled jobs.
• Performs regular security monitoring to identify any possible intrusions.
• Participates in system implementation.
• Creates, changes and deletes user accounts per request.
• Develops and maintains installation and configuration procedures.
• Researches and recommends innovative, and where possible, automated approaches for system administration tasks.
• Performs other related duties and projects as assigned.
• All employees have the responsibility and the accountability to serve as risk managers...

Skills

Excellent communication

Customer service

Organizational skills

Detail oriented

Multi-tasking

Education

High School or GED

Job description

F.N.B. Corporation in Pittsburgh, Pennsylvania is seeking a Mortgage Systems Administration Coordinator 2 to manage provisioning, configuration, operation and maintenance of mortgage systems and related infrastructure.

The incumbent participates in implementation of new systems, upgrades, and deployment of workflow procedures, and ensures compliance with company policies. You will monitor system health, respond to tickets, manage user accounts, and contribute to automation efforts to improve