Mortgage Shipping and Suspense Analyst

Dream Finders Homes; Jacksonville (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health Insurance

Vacation & Holidays (PTO)

401(k) with company match

Employee Wellness programs

Home Purchase Discount for Associates

Pet Insurance

Job summary

Jet Home Loans, part of the Dream Finders Homes family, seeks a Shipping & Suspense Coordinator in Jacksonville, FL. The role focuses on preparing loan data and documents for investor delivery, managing a queue of files, and ensuring timely follow-up on delivery issues.

The ideal candidate has mortgage origination knowledge, ULDD and UCD familiarity, strong communication, and proficiency with Encompass and MS Office. On-site role with exposure to diverse investor requirements.

Qualifications

• Mortgage origination knowledge or background.
• ULDD knowledge (Fannie Mae/Freddie Mac).
• Uniform Closing Dataset knowledge.
• Strong organizational and communication skills.
• Detail oriented and highly organized.
• Proficient with Microsoft Office products.
• Patient with repetitive tasks.
• Experience with Encompass.

Responsibilities

• Prepare loan data and loan documents for delivery to investors.
• Work from a queue to prioritize and prepare loan files.
• Research and rectify delivery issues and investor suspended loans.
• Coordinate with internal and external customers on mortgage delivery.

Skills

Mortgage knowledge

ULDD knowledge

UCD knowledge

Organizational skills

Attention to detail

MS Office

Repetitive tasks

Encompass experience

Tools

Encompass

Job description

Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!

The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.

The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.

The ideal candidate must possess the following qualities:

• Mortgage origination knowledge or background
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
• Knowledge of the Uniform Closing Dataset
• Strong organizational and communication skills (written and verbal)
• Detail oriented and highly organized
• Computer and technology savvy (Knowledge of Microsoft Office products)
• Patient with repetitive tasks
• Experience with Encompass operation system, a plus

#jethomeloans #mortgagejobs #newhomesales

Location(s)

13901 Sutton Park Drive S, Suite 101 , Jacksonville , FL 32224 , United States

Compensation

n/a

Benefits

• Health Insurance - Medical, Dental & Vision;
• Vacation & Holidays -- generous PTO & 11 holidays;
• 401(k) Savings Plan with company match,
• Employee Wellness and Employee Assistance Programs,
• Home Purchase Discount for Associates,
• Pet Insurance.

Posting Close Date

n/a