Mortgage Shipping and Suspense Analyst

dfhextcareersite; Jacksonville (FL); On-site; USD 42,000 - 64,000; Full time

Job summary

Jet Home Loans, part of the Dream Finders Homes family, is seeking a Shipping & Suspense Coordinator to support loan deliveries to investors and government agencies. The role focuses on preparing loan data and documents, prioritizing files from a queue, and ensuring accurate investor submissions.

The ideal candidate will have mortgage origination knowledge, ULDD, and familiarity with the Uniform Closing Dataset, plus strong communication skills and MS Office proficiency.

Qualifications

• Mortgage origination knowledge or background.
• Knowledge of the ULDD (Fannie Mae and Freddie Mac).
• Knowledge of the Uniform Closing Dataset.
• Strong organizational and communication skills (written and verbal).
• Detail oriented and highly organized.
• Computer and technology savvy (MS Office).
• Patient with repetitive tasks.
• Experience with Encompass is a plus.

Responsibilities

• Prepare loan data and/or loan documents for delivery to investors.
• Work from a queue/pipeline, prioritizing and preparing loan files per investor requirements.
• Research and quickly rectify delivery issues and investor suspended loans.
• Maintain timely follow-up on each file and communicate with internal and external customers.

Skills

Mortgage origination knowledge

ULDD knowledge

Uniform Closing Dataset

Communication skills

Detail oriented

MS Office proficiency

Tools

Encompass

Job description

Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!

The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.

The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.

The ideal candidate must possess the following qualities:

• Mortgage origination knowledge or background
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
• Knowledge of the Uniform Closing Dataset
• Strong organizational and communication skills (written and verbal)
• Detail oriented and highly organized
• Computer and technology savvy (Knowledge of Microsoft Office products)
• Patient with repetitive tasks
• Experience with Encompass operation system, a plus

#jethomeloans #mortgagejobs #newhomesales