Mortgage Shipping and Suspense Analyst

Jet HomeLoans, a Dream Finders Homes company; Jacksonville (FL); On-site; USD 52,000 - 76,000; Full time

Benefits offered by this job

Health Insurance - Medical, Dental & 3

Vacation & Holidays - generous PTO

401(k) Savings Plan with company match

Employee Wellness Programs

Home Purchase Discount for Associates

Pet Insurance

Job summary

Jet Home Loans, part of the Dream Finders Homes family, seeks a Shipping & Suspense Coordinator in Jacksonville, FL. The role focuses on preparing loan data and documents for investor delivery, prioritizing files from a queue, and ensuring timely processing in line with investor requirements.

The candidate should have mortgage origination knowledge, ULDD/UCD familiarity, strong organizational and communication skills, and comfort with Encompass and Microsoft Office.

Qualifications

• Mortgage origination knowledge or background.
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac.
• Knowledge of the Uniform Closing Dataset.
• Strong organizational and communication skills (written and verbal).
• Detail oriented and highly organized.
• Computer and technology savvy (Microsoft Office).
• Patient with repetitive tasks.
• Experience with Encompass operating system, a plus.

Responsibilities

• Prepare loan data and/or loan documents for delivery to investors as loans are committed.
• Work from a queue/pipeline, prioritizing and preparing loan files per company/investor requirements.
• Follow up regularly on each file to research and rectify delivery issues and investor-suspended loans.
• Interact daily with internal and external customers, understanding the mortgage origination process.

Skills

Mortgage knowledge

ULDD knowledge

UCD knowledge

Organizational skills

Communication skills

Detail oriented

Patient with repetitive tasks

Technical savvy

Tools

Encompass

Microsoft Office

Job description

Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!

The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.

The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.

The ideal candidate must possess the following qualities:

• Mortgage origination knowledge or background
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
• Knowledge of the Uniform Closing Dataset
• Strong organizational and communication skills (written and verbal)
• Detail oriented and highly organized
• Computer and technology savvy (Knowledge of Microsoft Office products)
• Patient with repetitive tasks
• Experience with Encompass operation system, a plus

#jethomeloans #mortgagejobs #newhomesales

Location(s)

• Health Insurance - Medical, Dental & Vision
• Vacation & Holidays -- generous PTO & 11 holidays
• 401(k) Savings Plan with company match
• Employee Wellness and Employee Assistance Programs
• Home Purchase Discount for Associates
• Pet Insurance

Dream Finders Homes is an equal opportunity employer, and considers all applicants without regard to race, color, sex, religion, disability, age, national origin, or any other legally protected status.