Mortgage Servicing Specialist II

Technology Credit Union (Tech CU); San Jose (CA); On-site; USD 60,000 - 75,000; Full time

Job summary

Tech CU's Mortgage Servicing team plays a critical role supporting homeowners through the life of their loan, from payments to escrow and account activity review. You’ll be the behind-the-scenes expert helping processes run smoothly.

We’re seeking a customer-focused professional with mortgage servicing, loan processing, funding, or related financial services experience who values accuracy, problem solving, and member service.

Job description

Are you the kind of person who loves solving puzzles, staying organized, and making sure every detail is exactly where it should be? If you thrive in a fast-paced environment and enjoy helping people, this could be the perfect opportunity for you.

Tech CU's Mortgage Servicing team plays a critical role in supporting homeowners throughout the life of their loan. From processing payments and escrow transactions to researching account activity, managing collateral documentation, and assisting members with servicing requests, you'll be the behind-the-scenes expert helping everything run smoothly.

We're looking for a customer-focused professional with mortgage servicing, loan processing, funding, or related financial services experience who enjoys balancing accuracy, problem-solving, and member service. If you're organized, adaptable, Excel-savvy, and ready to make an impact as part of a collaborative team, we'd love to meet you.

What You'll Love:

• Meaningful work that helps members achieve and maintain homeownership
• A collaborative, supportive team culture
• Opportunities to learn, grow, and contribute to process improvements
• Flexible work arrangements based on business needs and performance
• A dynamic role where no two days are exactly the same

Join Tech CU and help deliver exceptional service, one loan at a time.