Mortgage Servicing Specialist

Tri-Starr Talent; Texas; On-site; USD 40,000 - 56,000; Full time

Job summary

Tri-Starr Talent is seeking a Mortgage Clerk to support loan servicing operations in the United States. You will process servicing transactions, update insurance and policy information, and respond to lender and borrower inquiries while maintaining service standards.

Preferred candidates have mortgage servicing experience and familiarity with LoanServ or Sagent, plus strong data entry, documentation, and the ability to manage multiple tasks with accuracy and compliance.

Qualifications

• 1+ years of mortgage servicing experience (loan servicing only; origination not required).
• Experience with LoanServ, Sagent, or similar platforms preferred.
• Knowledge of insurance processing, payment posting, loan research, bankruptcy servicing, and customer account resolution.
• Strong data entry, documentation, and customer service skills.
• Ability to manage multiple priorities while maintaining accuracy and compliance.

Responsibilities

• Process mortgage servicing transactions using LoanServ and Sagent.
• Update insurance information, process insurance payments, and obtain policy information from insurance companies.
• Respond to lender and borrower inquiries via phone and email while meeting established service standards.
• Process Chapter 7 and Chapter 13 bankruptcy accounts, including bankruptcy history maintenance.
• Prepare overnight shipping labels and complete other administrative servicing tasks.

Skills

Mortgage servicing experience

LoanServ/Sagent experience

Customer service

Data entry

Attention to detail

Multitasking

Tools

LoanServ

Sagent

Job description

Tri-Starr Talent is seeking a Mortgage Clerk to support loan servicing operations in the United States. You will process servicing transactions, update insurance and policy information, and respond to lender and borrower inquiries while maintaining service standards.

Preferred candidates have mortgage servicing experience and familiarity with LoanServ or Sagent, plus strong data entry, documentation, and the ability to manage multiple tasks with accuracy and compliance.