Mortgage Servicing Specialist – Escrow & Payments

CapCenter; Richmond (VA); On-site; USD 50,000 - 65,000; Full time

Job summary

CapCenter in Richmond, Virginia seeks a Mortgage Servicing Administrator to handle essential loan servicing functions such as escrow administration and payment processing. This critical role involves ensuring compliance with GSE servicing requirements and managing accurate borrower account records.

The ideal applicant should have 2–4 years of experience in mortgage servicing, a strong understanding of escrow workflows, and proficiency in relevant mortgage servicing platforms. Attention to detail is essential in maintaining regulatory compliance.

Qualifications

• 2–4 years of experience in mortgage loan servicing operations.
• Experience in escrow administration, including tax disbursements.
• Knowledge of RESPA, TILA, and GSE servicing requirements.

Responsibilities

• Perform annual escrow analyses and process escrow disbursements.
• Manage payment processing and borrower payment applications.
• Support custodial account reconciliation and compliance reviews.

Skills

Escrow administration

Mortgage servicing knowledge

Regulatory compliance

Microsoft Excel proficiency

Education

Bachelor’s degree in business or finance

Tools

Mortgage servicing platforms (FICS)

Job description

CapCenter in Richmond, Virginia seeks a Mortgage Servicing Administrator to handle essential loan servicing functions such as escrow administration and payment processing. This critical role involves ensuring compliance with GSE servicing requirements and managing accurate borrower account records.

The ideal applicant should have 2–4 years of experience in mortgage servicing, a strong understanding of escrow workflows, and proficiency in relevant mortgage servicing platforms. Attention to detail is essential in maintaining regulatory compliance.