Mortgage Servicing Project Coordinator - Hybrid (Des Moines)

Innova Solutions Inc.; West Des Moines (IA); Hybrid; USD 39,000 - 45,000; Full time

Benefits offered by this job

Medical coverage

Dental/Vision insurance

401(k)

HSA

FSA

Life Insurance

Disability insurance

Paid time off

Job summary

Innova Solutions Inc. is seeking a Business Support Admin to aid mortgage servicing initiatives through data analysis, business support, project coordination, reporting, and stakeholder communication.

The role is a fulltime/contract position based in Des Moines, IA, with a 3 days onsite / 2 days remote hybrid model. You will perform complex administrative tasks, communicate with client personnel, and adapt to evolving processes while balancing multiple priorities in a fast-paced environment.

Qualifications

• Fundamental understanding of mortgage servicing, sales, and/or acquisitions within Home Lending.
• Experience in project management, including planning, organizing, coordinating, and partnering to successfully complete initiatives.
• Experience assessing risk controls, processes, and procedures, with the ability to identify opportunities for improvement and efficiency.

Responsibilities

• Support Business Execution by proactively providing feedback and presenting ideas for improving or implementing processes and tools.
• Perform complex administrative support tasks with a focus on accuracy and efficiency.
• Provide assistance on escalated questions or issues from internal or external clients.
• Interact with client personnel to communicate and gather a wide range of information.
• Adapt to changing processes and scripts to meet business needs.
• Execute tasks in a fast-paced, high-demand environment while balancing multiple priorities.

Skills

Mortgage servicing understanding

MSP

Microsoft Office

Excel

PowerPoint

Word

Tools

MSP

Microsoft Office

Job description

Innova Solutions Inc. is seeking a Business Support Admin to aid mortgage servicing initiatives through data analysis, business support, project coordination, reporting, and stakeholder communication.

The role is a fulltime/contract position based in Des Moines, IA, with a 3 days onsite / 2 days remote hybrid model. You will perform complex administrative tasks, communicate with client personnel, and adapt to evolving processes while balancing multiple priorities in a fast-paced environment.