Business Support Administrator - Banking, Accounting, & Finance - Analysts

MassGenics, Inc.; West Des Moines (IA); Híbrido; USD 39.000 - 45.000; Jornada completa

Descripción de la vacante

Innova Solutions is seeking a Business Support Admin to assist mortgage servicing initiatives through data analysis, program coordination, and stakeholder communication. This contract role emphasizes accuracy, efficiency, and adaptability in a fast-paced environment.

The ideal candidate will bring mortgage servicing knowledge in Home Lending, plus project management experience and proficiency with MSP and the MS Office suite (Excel, PowerPoint, Word).

Formación

• Fundamental understanding of mortgage servicing, sales, and/or acquisitions within Home Lending.
• Experience in project management, including planning, organizing, coordinating, and partnering to successfully complete initiatives.
• Experience assessing risk controls, processes, and procedures, with the ability to identify opportunities for improvement and efficiency.

Responsabilidades

• Support Business Execution by proactively providing feedback and presenting ideas for improving or implementing processes and tools.
• Perform complex administrative support tasks with a focus on accuracy and efficiency.
• Provide assistance on escalated questions or issues from internal or external clients.
• Interact with client personnel to communicate and gather a wide range of information.
• Adapt to changing processes and scripts to meet business needs.
• Execute tasks in a fast-paced, high-demand environment while balancing multiple priorities.

Conocimientos

Mortgage Servicing Knowledge

Project Management

Stakeholder Communication

Attention to Detail

Herramientas

MSP

Microsoft Excel

Microsoft PowerPoint

Microsoft Word

Descripción del empleo

Business Support Administrator - Banking, Accounting, & Finance

Job ID: 1026513 West Des Moines , Iowa Job Type: Contract Added - 10/23/26

Job Description

Innova Solutions is seeking a Business support Admin for one of the clients. This role will support mortgage servicing initiatives through data analysis, business support, project coordination, reporting, and stakeholder communication.

Title: Business Support Admin

Job Type: Fulltime/Contract

Duration: 12+ Months

Locations: Des Moines, IA : Hybrid 3 days onsite /2 days remote

As a Business Support Admin, you will:

• Support Business Execution by proactively providing feedback and presenting ideas for improving or implementing processes and tools.
• Perform complex administrative support tasks with a focus on accuracy and efficiency.
• Provide assistance on escalated questions or issues from internal or external clients.
• Interact with client personnel to communicate and gather a wide range of information.
• Adapt to changing processes and scripts to meet business needs.
• Execute tasks in a fast-paced, high-demand environment while balancing multiple priorities.

The ideal candidate will have:

• Fundamental understanding of mortgage servicing, sales, and/or acquisitions within Home Lending.
• Experience in project management, including planning, organizing, coordinating, and partnering to successfully complete initiatives.
• Experience assessing risk controls, processes, and procedures, with the ability to identify opportunities for improvement and efficiency.
• Proficiency in MSP, Microsoft Office, including Excel, PowerPoint, and Word.

Pay Range*: Between $28 -$33 per hour

*Pay range offered to a successful candidate will be based on several factors, including the candidate's education, work experience, work location, specific job duties, certifications, etc.

Benefits: Innova Solutions offers benefits( based on eligibility) that include the following:

• Medical & pharmacy coverage
• Dental/vision insurance
• 401(k)
• Health saving account (HSA) and Flexible spending account (FSA)
• Life Insurance
• Pet Insurance
• Short term and Long term Disability
• Accident & Critical illness coverage
• Pre-paid legal & ID theft protection
• Sick time, and other types of paid leaves (as required by law)
• Employee Assistance Program (EAP).

ABOUT INNOVA SOLUTIONS:

Founded in 1998 and headquartered in Atlanta, Georgia, Innova Solutions employs approximately 50,000 professionals worldwide and reports an annual revenue approaching $3 Billion. Through our global delivery centers across North America, Asia, and Europe, we deliver strategic technology and business transformation solutions to our clients, enabling them to operate as leaders within their fields.

Recent Recognitions:

• Named One of America’s Best Employers for New Grads by Forbes (2024)
• Named One of the Best Companies to Work for by U.S. News & World Report (Private Companies List, 2024-2025)
• One of the Largest IT Staffing Firms in the US – Ranked #3 by Staffing Industry Analysts (SIA, 2024)
• One of the Largest Staffing Firms in the US – Ranked #13 by Staffing Industry Analysts (SIA, 2024; includes Innova Solutions, Volt, & HireGenics)
• Named One of the Top Ten Private Companies in Atlanta by the Atlanta Business Chronicle (2023)
• One of the Largest Certified Minority Business Enterprises (MBEs) in the United States (NMSDC, 2024)
• AWS Advanced Tier Services Partner with 100+ certifications

Website: https://www.innovasolutions.com/

Innova Solutions is an Equal Opportunity Employer and prohibits any kind of unlawful discrimination and harassment. Innova Solutions is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment on the basis of race, color, religion or belief, national origin, citizenship, social or ethnic origin, sex, age, physical or mental disability, veteran status, marital status, domestic partner status, sexual orientation, or any other status protected by the statutes, rules, and regulations in the locations where it operates. If you are an individual with a disability and need a reasonable accommodation to assist with your job search or application for employment, please contact us at [e-mail] or [phone]. Please indicate the specifics of the assistance needed. Innova Solutions encourages all interested and qualified candidates to apply for employment opportunities. Innova Solutions (HireGenics/Volt) does not discriminate against applicants based on citizenship status, immigration status, or national origin, in accordance with 8 U.S.C. § 1324b.

The company will consider for employment qualified applicants with arrest and conviction records in a manner that complies with the San Francisco Fair Chance Ordinance, the Los Angeles Fair Chance Initiative for Hiring Ordinance, and other applicable laws.

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