Mortgage Admin Coordinator II (Hybrid)

Dovenmuehle; Lake Zurich (IL); Hybrid; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical coverage

Dental coverage

Vision coverage

Wellness program

FSA

Employee Assistance Program

Life Insurance

Short/Long-Term Disability

401(k) with company match

Paid time off

Job summary

Dovenmuehle Mortgage, Inc. is hiring a Coordinator II for a hybrid role located in Lake Zurich, IL. The position provides administrative and customer support to the assigned department, working under a supervisor and contractors as needed.

Key duties include document management, responding to inquiries, reviewing materials for accuracy, and maintaining project timelines. Candidates should have a high school diploma and 2+ years in admin support and mortgage servicing, with strong MS Office and

Qualifications

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• Good writing skills, including spelling, grammar, sentence composition, and proofreading.
• Effective verbal and written communication skills with demonstrated ability to always interact in a positive and professional manner with all levels of both internal and external audiences.
• Ability to handle confidential information with discretion and professionalism.
• Ability to effectively multi-task and prioritize duties in support of multiple simultaneous projects.

Responsibilities

• Set up, prepare and/or update assigned documents, files, databases according to departmental procedures.
• Receive and respond to inquiries or requests for information from internal partners and external agencies or vendors.
• Review documents, reports, presentations, files, and other written materials for accuracy and completion.
• Prepare and maintain timelines and task assignments for assigned projects.
• Prepare, assemble, or proofread correspondence.
• Answer calls/emails from clients or customers, researching and resolving issues as appropriate.
• Facilitate the request and receipt of needed research or deliverables from other departments.
• Update and maintain tasks and activities in required databases.
• Ensure all documentation is completed/updated timely/accurately and is scanned, logged, filed, stored, or preserved in accordance with organizational guidelines.
• Successfully complete annual regulatory compliance training.
• Additional duties as assigned.

Skills

MS Office

Written communication

Verbal communication

Discretion

Multi-tasking

Education

High school diploma or equivalent

Tools

Loan servicing platforms

Mortgage servicing software

Job description

Dovenmuehle Mortgage, Inc. is hiring a Coordinator II for a hybrid role located in Lake Zurich, IL. The position provides administrative and customer support to the assigned department, working under a supervisor and contractors as needed.

Key duties include document management, responding to inquiries, reviewing materials for accuracy, and maintaining project timelines. Candidates should have a high school diploma and 2+ years in admin support and mortgage servicing, with strong MS Office and