Mortgage Servicing Admin - Detail-Driven Support

Professional Alternatives; Houston (TX); On-site; USD 18,000 - 29,000; Full time

Job summary

Professional Alternatives is seeking an Administrative Support professional to assist with mortgage/title servicing at a Great Clear Lake location. The role includes preparing settlement statements, coordinating documents, and verifying loan documentation accuracy, while ensuring smooth communication between parties.

The position requires 1+ years of admin experience, a professional demeanor, confidentiality, and strong attention to detail.

Qualifications

• 1+ years solid professional administrative support.
• Experience in banking, title, legal or similar industries.
• Attention to detail and follow through is a must.
• Professionalism and confidentiality.
• Warm, welcoming demeanor with a heart for customer service.

Responsibilities

• Assist with handling all transactions including preparation and approval of Settlement Statements, preparation and coordination, verification accuracy of loan documents, insurance documentation, seller statements, and contract or sales agreement.
• Help escrow officers obtain signatures for closing transactions, explain all documents executed as needed, and facilitate questions/answers between parties to the transaction.
• Follow Business Practice Guidelines including collection and disbursement of funds while complying with required State and Federal Good Funds statutes.
• Review escrow reports and resolve outstanding issues to ensure compliance with policy.
• Ensure timely and accurate flow of information and documentation.
• Correct and resolve any issues that arise.
• Ensure adherence to workflow processes.
• Perform other duties as assigned.

Skills

Administrative support

Attention to detail

Customer service

Professionalism

Confidentiality

Communication skills

Job description

Professional Alternatives is seeking an Administrative Support professional to assist with mortgage/title servicing at a Great Clear Lake location. The role includes preparing settlement statements, coordinating documents, and verifying loan documentation accuracy, while ensuring smooth communication between parties.

The position requires 1+ years of admin experience, a professional demeanor, confidentiality, and strong attention to detail.