Mortgage QA Analyst: Data & Process Optimizer

Arvest Bank Group; Lowell (AR); On-site; USD 47,000 - 58,000; Full time

Benefits offered by this job

Benefits package

Job summary

The Mortgage Quality Assurance Analyst at Arvest Bank Group designs, develops, and maintains the QA database to meet the department's requirements. You will collaborate with mortgage production operations, mortgage servicing, and QA management to create queries, reports, scorecards, trending analyses, and data integrity reviews to support AMD/CMC.

Responsibilities include building Access reports, automating processes to reduce errors, coordinating with the Mortgage Systems Division, and ensuring

Qualifications

• Associate Degree or equivalent related experience required.
• 3 years of mortgage production operations, mortgage servicing or financially regulated experience; QA/ QC preferred.
• Advanced Microsoft Excel and Access skills required.
• Knowledge of Arvest policies and procedures preferred.
• Previous quality assurance experience preferred.
• Previous supervisory or team lead experience preferred.

Responsibilities

• Design and develop a quality assurance database based upon job functions in mortgage loan production operations and servicing.
• Create Access queries and reports to present data informatively.
• Identify automation opportunities to reduce user error and improve processes.
• Analyze quarterly reporting for mortgage production and servicing to identify trends and issues.
• Complete and distribute data integrity reviews for mortgage servicing and production operations.
• Maintain QA database accuracy through random data integrity reviews and governance.

Skills

Quality Assurance

Mortgage operations

Excel

Access

Data analysis

Education

Associate Degree or related experience

Tools

Microsoft Excel

Microsoft Access

Job description

The Mortgage Quality Assurance Analyst at Arvest Bank Group designs, develops, and maintains the QA database to meet the department's requirements. You will collaborate with mortgage production operations, mortgage servicing, and QA management to create queries, reports, scorecards, trending analyses, and data integrity reviews to support AMD/CMC.

Responsibilities include building Access reports, automating processes to reduce errors, coordinating with the Mortgage Systems Division, and ensuring