QA Analyst: Loan Quality & Compliance Insights

City First Bank; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

City First Bank N.A. is seeking a Quality Assurance Analyst to maintain the integrity of post-closing loan documentation, servicing activity, and related processes within Credit Administration. The role supports QA reviews, audit readiness, reporting, analytics, and process improvements.

The QA Analyst ensures files meet internal quality standards and comply with regulatory, investor, and secondary market requirements, contributing to mission-driven lending.

Qualifications

• Bachelor's degree in finance, business, or a related field.
• 3+ years in commercial lending, credit administration, or quality assurance.
• Strong analytical and problem-solving skills.
• Knowledge of banking regulations and audit processes.

Responsibilities

• Independently conduct end-to-end QA reviews of servicing activity, data, and logs to identify deficiencies and propose improvements.
• Apply judgement to identify discrepancies and support corrective actions.
• Perform daily file maintenance reviews and log errors for remediation.
• Produce QA reports and dashboards to inform management and process changes.
• Support audits and testing for system enhancements and cross-functional projects.

Skills

Quality assurance

Data analysis

Power BI

Excel

Regulatory knowledge

Loan operations

Cross-functional

Communication

Education

Bachelor's degree in finance

Tools

Power BI

Microsoft Excel

Job description

City First Bank N.A. is seeking a Quality Assurance Analyst to maintain the integrity of post-closing loan documentation, servicing activity, and related processes within Credit Administration. The role supports QA reviews, audit readiness, reporting, analytics, and process improvements.

The QA Analyst ensures files meet internal quality standards and comply with regulatory, investor, and secondary market requirements, contributing to mission-driven lending.