Mortgage Production Associate

Cornerstone Capital; Colorado Springs (CO); On-site; USD 20,884 - 48,216; Full time

Benefits offered by this job

Medical, Dental, Vision benefits

401K

Paid Parental Leave

Performance based bonus

Job summary

Cornerstone Capital is looking for a Licensed Production Associate in Colorado Springs, CO. The position requires excellent time management, customer service skills, and strong organization. You will assist Loan Officers and ensure timely closings while providing exceptional service.

Cornerstone offers a comprehensive benefits package including medical, dental, and 401K options. This role is perfect for those passionate about helping clients secure mortgage financing and working within a supportive team environment.

Qualifications

• Strong organizational and time management skills.
• Detail-oriented with excellent customer service skills.
• Must be self-motivated and capable of following up with multiple prospects daily.

Responsibilities

• Provide a warm welcome to Realtors and Clients.
• Monitor and manage workflow to ensure timely closings.
• Comply with all laws related to mortgage lending.
• Provide extraordinary customer service to internal and external customers.

Skills

Strong written and verbal communication skills

Strong computer and technology-related skills

Organizational skills

Problem-solving skills

Analytical skills

Tools

CRM/Salesforce

Job description

Pay or shift range

$15.16 USD to $35 USD The estimated range is the budgeted amount for this position. Final offers are based on various factors, including skill set, experience, location, qualifications and other job-related reasons.

Description

Cornerstone Home Lending, a division of Cornerstone Capital Bank, is a unique national home lender with a reputation of amazing service, customer satisfaction, on-time closings, employee retention, and happiness. We employ people who are passionately committed to Cornerstone’s Mission, Vision & Core Convictions. Our brand is known for on-time closings – a key core conviction of Cornerstone. We have successfully navigated our company through many industry cycles and changes in regulations.

We honor God by using our talents to make a positive difference in the lives of our Team Members, Clients, Shareholders, Communities, and the People who provide services to us.

We are searching for a Licensed Production Associate with strong time management skills, organization, good work ethic, and outstanding customer service skills.

What you’ll do:

• Provide a warm welcome to Realtors and Clients
• Monitor and manage workflow to ensure timely closings
• Maintain product knowledge and stay up-to-date on changes to market conditions
• Comply with all applicable laws and regulations related to mortgage lending
• Communicate with borrowers, processors, operations staff, title companies, Realtors, etc., to expedite the mortgage process
• Request and follow up on required documentation from our clients
• Disclose and submit loans to the Operations Department – lots of attention to detail
• Provide extraordinary customer service to both internal and external customers
• Meet goals regarding time frames – we always close our clients on time
• Work within a database
• Plan and set up lunch‑ins, meetings, etc.
• Market, service, and promote the Company’s loan products

What you'll need to be successful:

Success in this job relies on your time management skills, organization, and positive attitude.

• Strong written and verbal communication skills
• Strong computer and technology‑related skills
• Must be extremely organized
• Computer savvy and strong ability to pick up quickly on new systems
• DU is a plus
• Ability to follow up with multiple prospects daily
• Strong organizational, problem‑solving, and analytical skills required
• CRM/Salesforce experience and knowledge of working within a database are a plus
• Self‑motivated

Where you come in:

This professional will assist the Loan Officer in partnering with Realtors, Builders, and other clients in securing mortgage financing. In this role, you must be technically competent and driven to help our customers. You will need to bring enthusiasm, attention to detail, and a servant’s heart to this role.

What we offer:

Because we recognize and reward hard work, we offer a competitive salary, Medical, Dental, Vision, Accidental Death, Long‑Term Disability, Short‑Term Disability, FSA, HSA, 401K, Basic Life, Voluntary Life, and Paid Parental Leave benefits, as well as the opportunity for a performance based bonus based on position and department.

What to do next:

If Cornerstone sounds like the place for you (and if you have the qualifications, drive, and passion to match), we invite you to become a member of our winning team! And remember, once you're part of our Cornerstone family, we'll continue to invest in you as a valuable asset in our company. As many of our team members can tell you, there's something special about working at Cornerstone.

Qualifications

Preferred

NMLS

Equal Opportunity Employer This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.