Mortgage Processing Specialist I

First Financial Bank; Abilene (TX); On-site; USD 45,000 - 65,000; Full time

Job summary

First Financial Bank in Abilene, TX, is seeking a detail-oriented loan processing professional. The role involves preparing disclosures, assembling loan packages, and verifying document accuracy while ensuring compliance with applicable laws and bank policies.

You will handle confidential admin tasks, manage deadlines, and communicate across departments to resolve issues, supporting a customer-service driven culture within the organization.

Qualifications

• High school graduate or equivalent with 18 months of administrative experience.
• Bachelor's degree preferred and may substitute for experience.
• Excellent verbal and written communication skills.
• Excellent interpersonal skills with ability to discuss complex loan scenarios.
• Ability to work on deadlines with great attention to detail.
• Proactive and independent with the ability to take initiative.
• Excellent time management skills with a proven ability to meet deadlines.
• The ability to think critically and find alternative solutions.
• Proficient with or the ability to quickly learn loan processing software or other lending systems.
• Proficient with Microsoft Office Suite or related software.

Responsibilities

• Create and deliver loan disclosures to customers in a timely manner while ensuring accuracy and compliance.
• Order and review documents needed for a complete loan package (credit report, flood, appraisal, title work, etc.).
• Review each loan file to verify that documents are present, accurate, and complete.
• Ensure that loans are compliant with Federal and state law as well as with bank policy.
• Perform complex and confidential administrative functions including but not limited to: organizing files, data entry, and maintaining accurate records.
• Process and respond to all incoming methods of communication.
• Adapt to change in the work environment, manage competing demands and handle frequent changes.
• Performs all other duties as assigned.
• Actively participates in the customer service first sales and service culture, supports the values of the organization, and follows established bank policies and procedures.

Skills

Verbal communication

Written communication

Interpersonal skills

Attention to detail

Time management

Critical thinking

Independent initiative

Loan software proficiency

Microsoft Office

Education

High school diploma or equivalent

Bachelor's degree preferred

Tools

Loan processing software

Microsoft Office Suite

Job description

First Financial Bank in Abilene, TX, is seeking a detail-oriented loan processing professional. The role involves preparing disclosures, assembling loan packages, and verifying document accuracy while ensuring compliance with applicable laws and bank policies.

You will handle confidential admin tasks, manage deadlines, and communicate across departments to resolve issues, supporting a customer-service driven culture within the organization.