Loan Processing Specialist

First Convenience Bank; Killeen (TX); On-site; USD 34,000 - 45,000; Full time

Job summary

First Convenience Bank is seeking a detail‑oriented loan support specialist in Texas to assist customers with consumer loan inquiries and manage loan documentation. You will interview clients, type contracts, process applications and help in loan closings, while maintaining accuracy and high service levels.

The role requires strong data entry, good PC skills, excellent phone etiquette and ability to work with colleagues at all levels in a team environment. Equal opportunity employer.

Qualifications

• High school diploma or equivalent.
• Able to type accurately with strong data-entry skills.
• Must pass background check and drug screen.
• Strong PC knowledge and good phone etiquette.

Responsibilities

• Assist customers with consumer loan inquiries.
• Maintain a basic working knowledge of lending products and services.
• Maintain a satisfactory service level regarding call volumes and document preparation.
• Interview customers regarding loan details and answer questions.
• Type loan contracts.
• Prepare reports.
• Process loan applications.
• Assist in loan closings.
• Process loan transactions.
• Research history on current loans.
• Other duties as assigned.

Skills

Typing

Data entry

PC knowledge

Phone etiquette

Customer service

Organization

Teamwork

Education

High School Diploma

Job description

First Convenience Bank is seeking a detail‑oriented loan support specialist in Texas to assist customers with consumer loan inquiries and manage loan documentation. You will interview clients, type contracts, process applications and help in loan closings, while maintaining accuracy and high service levels.

The role requires strong data entry, good PC skills, excellent phone etiquette and ability to work with colleagues at all levels in a team environment. Equal opportunity employer.