Mortgage Processing & Loan Coordination Lead

Civista-Bank; Dublin (OH); On-site; USD 42,000 - 65,000; Full time

Job summary

Civista Bank is seeking a Mortgage Processing Specialist in Dublin, OH, to assemble and manage all documents required for underwriting and to ensure a smooth home-buying experience for borrowers. You will work closely with borrowers, mortgage loan officers, and underwriters to keep the loan pipeline moving and to deliver exceptional service.

You will handle data verification, document collection, and collaboration with vendors and internal teams, using Encompass and MS Office to support accurate

Qualifications

• Minimum two years of experience in the mortgage loan industry.
• Encompass Software System experience preferred.
• Strong knowledge of banking practices related to mortgage loan products, services, policies, and procedures.
• Proficient with loan industry software and Microsoft Office.

Responsibilities

• Review application files to verify data completeness and compliance with requirements.
• Collaborate with third-party vendors to obtain necessary documentation and services.
• Manage complex loan pipeline to meet milestones and service levels.
• Serve as main point of contact with borrowers during mortgage processing, requesting documentation and ensuring a superior customer experience.
• Collaborate with underwriters and MLOs to obtain and confirm borrower information and submit full file for underwriting.
• Navigate CRM and loan operating systems and third-party websites to obtain documentation.
• All other duties as assigned.

Skills

Mortgage industry knowledge

Strong communication

Tools

Encompass

Microsoft Office

Job description

Civista Bank is seeking a Mortgage Processing Specialist in Dublin, OH, to assemble and manage all documents required for underwriting and to ensure a smooth home-buying experience for borrowers. You will work closely with borrowers, mortgage loan officers, and underwriters to keep the loan pipeline moving and to deliver exceptional service.

You will handle data verification, document collection, and collaboration with vendors and internal teams, using Encompass and MS Office to support accurate