Mortgage Origination Specialist - Grow Your Banking Career

Fifth Third Bank, National Association; Olde West Chester (OH); On-site; USD 42,000 - 68,000; Full time

Job summary

Fifth Third Bank, National Association in West Chester, OH is seeking a Mortgage Loan Consultant to originate residential loans for outside referrals. You will manage the loan from application to closing, collaborating with sales leadership and a Senior Loan Originator to grow internal and external referral networks.

The role emphasizes risk awareness, customer service, and adherence to policy. You will handle application documentation, verify requirements, and communicate status to branches and

Qualifications

• High school diploma or equivalent mandatory.
• Four-year college degree preferred.
• Strong written and verbal communications skills.
• Demonstrated teamwork and customer service skills.
• Ability to maintain optimism and focus on goals under adversity.
• Proven computer skills.
• Basic sales technique skills.
• NMLS/S.A.F.E. Act registration may be required.

Responsibilities

• Originate residential loan applications from outside referrals.
• Learn and master all aspects of mortgage loan origination (processing, underwriting, closing, pricing).
• Maintain knowledge of policies, loan products, and procedures; complete required training.
• Escalate underwriting and pricing exceptions as needed.
• Collect documentation and deliver loan packages within set time frames.
• Manage loan pipelines through closing and provide status updates to branches and applicants.
• Deliver high levels of customer service and manage customer expectations.

Skills

Organizational skills

Written and verbal communications

Teamwork and customer service

Sales techniques

Goal-oriented

Education

High school diploma or equivalent

Four-year college degree preferred

Tools

Demonstrated computer skills

Job description

Fifth Third Bank, National Association in West Chester, OH is seeking a Mortgage Loan Consultant to originate residential loans for outside referrals. You will manage the loan from application to closing, collaborating with sales leadership and a Senior Loan Originator to grow internal and external referral networks.

The role emphasizes risk awareness, customer service, and adherence to policy. You will handle application documentation, verify requirements, and communicate status to branches and