Mortgage Origination Specialist

ghr; Glen Allen (MO); On-site; USD 74,501,000 - 88,450,000; Full time

Benefits offered by this job

Benefits eligible

In-office role

Competitive benefits

Job summary

Bank of America is seeking a mortgage originator to serve clients with residential lending needs. The role involves delivering First Mortgage and HELOC products in-office and by phone, balancing sales with risk and client care.

The successful candidate will register with SAFE Act, support the mortgage process, and collaborate with internal partners to provide an exceptional client experience. Responsibilities include advising clients, submitting applications, gathering documentation, and ongoing

Qualifications

• Minimum 2 years mortgage origination experience or equivalent consultative sales background.
• Ability to assess client needs and provide tailored financial solutions.
• Strong communication skills for in-person and phone interactions.
• Capability to analyze financial data and explain product options clearly.
• Ability to manage the full end-to-end client experience and resolve issues.
• Willingness to work weekends or extended hours if needed.

Responsibilities

• Provide personalized service offering advice on borrowing and banking products.
• Build and deepen client relationships using bank capabilities.
• Assess client financial needs and recommend suitable financial services.
• Present home lending product solutions and assist with mortgage applications.
• Gather required loan documentation and keep clients informed throughout the process.
• Manage outreach and pipeline activities with consistent follow-up.

Skills

Client Management

Relationship Building

Pipeline Management

Credit & Risk Assessment

Client Experience

Communication

Prospecting

Education

High School Diploma / GED

Job description

Bank of America is seeking a mortgage originator to serve clients with residential lending needs. The role involves delivering First Mortgage and HELOC products in-office and by phone, balancing sales with risk and client care.

The successful candidate will register with SAFE Act, support the mortgage process, and collaborate with internal partners to provide an exceptional client experience. Responsibilities include advising clients, submitting applications, gathering documentation, and ongoing