Mortgage Ops Intern | Hybrid | Data & Process Improvement

Park National Corporation; Columbus (OH); Hybrid; USD 36,000 - 48,000; Full time

Job summary

Park National Corporation is seeking a motivated candidate for a hybrid role in mortgage operations in Newark, OH. You will document workflows, track milestones, and contribute to process improvements while supporting data-driven decisions.

The position requires a high school diploma and active pursuit of an undergraduate degree, with proficiency in Excel and basic data analysis, plus strong attention to detail and effective communication.

Qualifications

• High School Diploma or equivalent.
• Must be currently pursuing an undergraduate degree in a relative area of study at a college or university.
• Experience with Microsoft Excel and basic data analysis skills.
• Soft Skills: Strong attention to detail, analytical thinking, effective communication skills, initiative and curiosity as well as time management and organization.

Responsibilities

• Support mortgage operations projects by documenting workflows, tracking milestones, and contributing to process improvements.
• Perform basic data analysis using Excel or Encompass reports to identify trends, exceptions, and bottlenecks.
• Collaborate to prepare summaries, dashboards, or presentations that support decision-making and transparency.
• Run a small-scale process improvement project with guidance from team leads.
• Takes initiative to learn about Park brand, culture, and history.
• Develops understanding of department operations, processes, procedures, and performance standards.
• Contributes to projects and daily work in the assigned banking department.
• Presents project results to appropriate audience as requested.
• Networks with associates, leaders, and executives to develop relationships.
• Completes required trainings and seeks additional learning opportunities.
• Participates in end-of-term performance reviews with detailed feedback.

Skills

Microsoft Excel

Data analysis

Effective communication

Initiative & curiosity

Education

High School Diploma

Pursuing undergrad degree

Tools

Encompass

Job description

Park National Corporation is seeking a motivated candidate for a hybrid role in mortgage operations in Newark, OH. You will document workflows, track milestones, and contribute to process improvements while supporting data-driven decisions.

The position requires a high school diploma and active pursuit of an undergraduate degree, with proficiency in Excel and basic data analysis, plus strong attention to detail and effective communication.