Mortgage Operations Internship

Park National Bank; Newark (OH); Hybrid; USD 38.000 - 46.000; Vollzeit

Zusammenfassung

Park National Bank in Newark, OH is seeking a full-time team member who supports mortgage operations projects by documenting workflows, tracking milestones, and contributing to process improvements. The role involves basic data analysis in Excel, preparing summaries and dashboards for decision-making, and collaborating with colleagues to ensure operational transparency.

You will participate in a hybrid schedule with on-site days in Newark and remote days, while engaging in learning opportunities

Qualifikationen

• High School Diploma or equivalent.
• Currently pursuing an undergraduate degree in a related field.
• Experience with Microsoft Excel and basic data analysis skills.
• Soft Skills: Strong attention to detail, analytical thinking, effective communication, initiative and curiosity as well as time management and organization.

Aufgaben

• Document workflows and track milestones for mortgage operations projects.
• Perform basic data analysis using Excel or Encompass reports to identify trends and bottlenecks.
• Prepare summaries, dashboards, or presentations to support decision-making and transparency.
• Run small process-improvement projects with guidance from team leads.
• Learn Park's brand, culture, and history.
• Understand department operations, processes, procedures, and performance standards.
• Contribute to daily banking department tasks.
• Present project results to stakeholders as requested.
• Network with associates, leaders, and executives to build relationships.
• Complete trainings and pursue learning opportunities.
• Participate in performance reviews and provide feedback.
• Maintain awareness of compliance and risk management requirements.
• Deliver high level of service within Serving More standards.
• Other duties as assigned.

Kenntnisse

Data analysis

Attention to detail

Communication skills

Time management

Ausbildung

High School Diploma or equivalent

Pursuing undergraduate degree in a related field

Tools

Excel

Jobbeschreibung

RESPONSIBILITIES *Not eligible for sponsorship*

• Support mortgage operations projects by helping document workflows, track milestones and contribute to process improvement initiatives.
• Perform basic data analysis using Excel or Encompass reports to identify trends, exceptions, and operational bottlenecks.
• Collaborate with team members to prepare summaries, dashboards, or presentations that support decision-making and operational transparency.
• Run a small-scale process improvement project, such as streamlining a document tracking workflow or improving a reporting template, with guidance from team leads.
• Takes initiative to learn about Park brand, culture, and history.
• Develops an understanding of department operations, processes, procedures, and performance standards.
• Contributes to projects and daily work in assigned banking department.
• Presents project results to appropriate audience as requested.
• Networks with other associates, leaders, and executives across the bank to develop strong relationships.
• Completes required trainings in a timely manner and seeks out additional learning and development opportunities.
• Participates in end of term performance reviews and provides detailed feedback on their experience, including suggestions for improvement.
• Maintain awareness of and adherence to Bank's compliance requirements and risk management concepts, expectations, policies and procedures and apply them to daily tasks.
• Deliver a consistent, high level of service within our Serving More standards.
• Other duties as assigned.

Education - Certifications - Work Experience

• High School Diploma or equivalent required.
• Must be currently pursuing an undergraduate degree in a relative area of study at a college or university.
• Experience with Microsoft Excel and basic data analysis skills.
• Soft Skills: Strong attention to detail, analytical thinking, effective communication skills, initiative and curiosity as well as time management and organization.

SCHEDULE

Typical office hours are Monday - Friday from 8:00a-5:00p. This position a full-time and expected 40 hours/week. Hybrid workplace schedule with on-site expectation Monday, Wednesday and Friday, remote on Tuesday and Thursday. Office located in downtown Newark, Ohio at our Alford Building.