Mortgage Operations Support Assistant - Hybrid (Entry)

TEKsystems; Pensacola (FL); Hybrid; USD 31,000 - 36,000; Full time

Job summary

TEKsystems is hiring Entry-Level Mortgage Support Assistants to start with a Fortune 100 Financial Institution in the Pensacola area.

The role provides operational support for mortgage production tasks, including loan setup, document indexing, and maintaining member records, with strict adherence to regulatory requirements.

Hybrid schedule (3 days onsite, 2 days from home), Mon-Fri 8:00 AM–4:30 PM CST, contract-to-hire, pay $15/hr, Pensacola, FL.

Qualifications

• 1-3 years of administrative, clerical, banking, or retail experience.
• Excellent written and verbal communication.
• Ability to navigate multiple computer systems.
• Completed High School Diploma.
• MUST HAVE high speed internet (cable or fiber optic only).
• Data Entry, Detail Oriented, Self-Motivated.

Responsibilities

• Provide operational support for Management, Supervisory staff, Mortgage Loan Officers (MLOs), Processors and Closers to execute essential mortgage production tasks.
• Assist with new loan setup including indexing, follow up, ordering and/or validating documents; updating mortgage lending systems while ensuring compliance with regulatory requirements.
• Index loan documents received electronically via fax and e-mail from members, Processors, Closers and/or third parties.
• Complete initial contact with the member appropriate information such as contact name, hours, contact numbers, etc. to ensure member education and enhanced member service.
• Maintain systematic, consistent, and reliable notes and contact history information on each member interaction and actions taken on accounts.
• Track and update action items in database(s).

Skills

Administrative experience

Communication

Multi-system navigation

High School Diploma

High-speed internet

Data entry

Education

High School Diploma

Job description

TEKsystems is hiring Entry-Level Mortgage Support Assistants to start with a Fortune 100 Financial Institution in the Pensacola area.

The role provides operational support for mortgage production tasks, including loan setup, document indexing, and maintaining member records, with strict adherence to regulatory requirements.

Hybrid schedule (3 days onsite, 2 days from home), Mon-Fri 8:00 AM–4:30 PM CST, contract-to-hire, pay $15/hr, Pensacola, FL.