Mortgage Operations Specialist, Non-Agency & TPO Support

Bayview Fund Management, LLC; Denver (CO); Hybrid; USD 55,000 - 70,000; Full time

Benefits offered by this job

Incentive compensation

Overtime pay

Job summary

Bayview Fund Management, LLC is seeking an Operations Specialist to act as the primary contact for Non-Agency TPO clients during the acquisition process, excluding underwriting. You will manage documents, advise on contacts for underwriting, and assist with settlement questions while supporting day-to-day Non-Agency operations.

The role requires strong customer service, mortgage knowledge, and the ability to work under pressure in a fast-paced environment.

Qualifications

• Bachelor’s degree preferred or three to five years related Secondary Marketing/Capital Markets Operations experience (i.e. Document Management, Document Custodian, Post Closing, etc.).
• Familiarity with Government Sponsored Entity (GSE) and Bayview guidelines, products and procedures.
• Working knowledge of current mortgage banking practices, particularly an understanding of shipping, custodial, warehouse and settlement processes and policies.
• Excellent verbal and written communication skills.
• Strong interpersonal and organizational skills and ability.
• Proficiency with MS Word and Excel.
• Strong multi-tasking skills with the ability to manage strict deadlines.
• Strong analytical and problem-solving skills.
• Ability to work collaboratively with others, including peers, management, clients, and outside counterparties.
• Self starter with the ability to work under pressure to meet deadlines in a constantly changing environment.
• Ability to work overtime as needed

Responsibilities

• Provide support to Non-Agency Clients, Operations management, Correspondent Ops, and Transaction Management.
• Oversee the Non-Agency requests that come into the Non-Agency Client Management email box.
• Offers assistance to all Non-Agency Correspondent TPO sellers throughout the purchase and post-purchase processes.
• Maintain knowledge of investor program policies , operational procedures and regulatory laws.
• Identifies and aids in solving issues that arise during the loan purchase process.
• Works with AVP of Operations daily serving as a point contact to facilitate workflow process.
• Assists with day-to-day operational tasks that include, but are not limited to reviewing the Exclusionary List exception reports, responding to servicer questions on Correspondent TPO flow loans, assisting the AVP of Operations with the Express workflow pipeline, and assisting with the management of internal conditions.
• Consistently prepared to take on immediate issues/concerns that require attention.

Skills

Communication skills

Interpersonal skills

Organizational skills

MS Word

Excel

Multitasking

Deadline-driven

Analytical skills

Problem solving

Team collaboration

Education

Bachelor's degree or 3-5 years related Secondary Marketing/Capital Markets Operations experience

Tools

Document Management systems

Post Closing systems

Custodian systems

Job description

Bayview Fund Management, LLC is seeking an Operations Specialist to act as the primary contact for Non-Agency TPO clients during the acquisition process, excluding underwriting. You will manage documents, advise on contacts for underwriting, and assist with settlement questions while supporting day-to-day Non-Agency operations.

The role requires strong customer service, mortgage knowledge, and the ability to work under pressure in a fast-paced environment.