Mortgage Operations Specialist: Boards & Closings

EastRise Credit Union; South Burlington (VT); On-site; USD 42,000 - 62,000; Full time

Job summary

EastRise Credit Union is seeking a Mortgage Operations Associate to support day-to-day mortgage operations, including boarding, closing, and post-closing activities. You will help ensure transactions are processed accurately, efficiently, and in compliance with internal policies, investor requirements, and regulatory guidelines.

The role involves disbursing loans, updating borrower information, conducting verifications, and assisting with closing packages, working with internal teams and

Qualifications

• One to three years of mortgage lending, loan servicing, or related financial services experience.
• High school diploma or equivalent; associate degree preferred.

Responsibilities

• Boards and disburses mortgage loans in core banking system with accuracy and compliance.
• Performs mortgage operational support including payment setup and loan maintenance.
• Verifies employment and conducts quality control to support eligibility and compliance.
• Prepares and reviews closing packages for post-closing and secondary market activities.
• Collaborates with internal and external partners to ensure timely and accurate workflow.
• Complies with policies and laws including BSA, Patriot Act, and OFAC.

Skills

Mortgage lending experience

Loan servicing

Banking/financial services

Operational workflow

Education

High school diploma or equivalent

Associate degree in business/finance/accounting

Tools

LOS (Loan Origination System)

PPE (Pricing and Product Eligibility engine)

Windows & Microsoft Office

Job description

EastRise Credit Union is seeking a Mortgage Operations Associate to support day-to-day mortgage operations, including boarding, closing, and post-closing activities. You will help ensure transactions are processed accurately, efficiently, and in compliance with internal policies, investor requirements, and regulatory guidelines.

The role involves disbursing loans, updating borrower information, conducting verifications, and assisting with closing packages, working with internal teams and