Mortgage Operations Coordinator

Metairie Bank; Metairie (LA); On-site; USD 42,000 - 66,000; Full time

Job summary

Metairie Bank in Metairie, LA is seeking a Mortgage Operations Assistant to support day-to-day mortgage processing and compliance. You will coordinate documentation, monitor pipelines, communicate with borrowers, and help ensure loans move smoothly through origination while maintaining service standards.

The role requires a Bachelor's degree or equivalent, at least two years' experience with loan documents, S.A.F.E. Act registration at hire, and familiarity with Laser Pro and Calyx Point.

Qualifications

• Bachelor's degree or equivalent work experience required.
• At least 2 years’ experience working with loan documents.
• S.A.F.E. Act registration required at time of employment.
• Knowledge of Laser Pro and Calyx Point systems.

Responsibilities

• Assist manager with daily mortgage operations support duties.
• Obtain working knowledge of bank and investor products and mortgage regulations.
• Review loan applications for errors and omissions.
• Prepare timely, accurate and compliant preliminary disclosures and closing documents for portfolio and secondary market loans.
• Perform other administrative and mortgage operations support duties as assigned by the manager.

Skills

Mortgage operations

Regulatory compliance

Loan processing

Documentation management

Borrower communication

Education

Bachelor’s degree or equivalent

Experience with loan documents

Tools

Laser Pro

Calyx Point

Job description

Responsible for supporting the day-to-day functions of the mortgage department by assisting with operations, compliance, loan processing, documentation management, pipeline monitoring, borrower communication, and operational workflow coordination. This role works closely with all aspects of the Mortgage Department, compliance, and other bank departments to ensure loans move efficiently through the origination process while maintaining compliance and service standards.

ESSENTIAL FUNCTIONS

• Assist manager with daily mortgage operations support duties
• Obtains a strong working knowledge of all bank and investor products, and mortgage regulations.
• Review loan applications for errors and omissions.
• Responsible for preparing timely, accurate and compliant required preliminary disclosures and closing documents for both portfolio and secondary market loans.
• Performs other administrative and mortgage operations support duties as assigned by the manager

Education and Experience

• Bachelor’s degree or equivalent work experience preferred.
• Two years’ experience working with loan documents required.
• Requires S.A.F.E. Act registration at the time of employment.
• Laser Pro and Calyx Point system knowledge.

Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy, genetic information, disability, status as a protected veteran, or any other protected category under applicable federal, state, and local laws.