Mortgage Operations Specialist

EastRise Federal Credit Union; South Burlington (VT); On-site; USD 29,000 - 32,000; Full time

Job summary

EastRise Federal Credit Union in South Burlington, VT is seeking a Mortgage Operations Associate to support day-to-day mortgage operations, including boarding, closing and post-closing activities to ensure accurate processing and regulatory compliance.

This role requires 1–3 years in mortgage lending or related fields, a high school diploma (associate degree preferred), and knowledge of PPE and LOS. Strong data accuracy and cross-functional collaboration are essential.

Qualifications

• Experience in mortgage lending, loan servicing, banking or related operations.
• High school diploma or equivalent required; associate degree preferred.
• Strong interpersonal and communication skills; ability to handle confidential information.

Responsibilities

• Boards and disburses mortgage loans within the core banking system with accuracy and compliance.
• Provides mortgage operational support: payment setup and loan account maintenance.
• Verifications of employment and other QC activities to support eligibility and regulatory compliance.
• Prepares and reviews mortgage loan closing packages for post-closing and secondary markets.
• Collaborates with internal and external partners to ensure timely, accurate workflow and issue resolution.
• Adheres to Bank Secrecy Act, Patriot Act and OFAC requirements.

Skills

Mortgage lending experience

Data integrity

Communication

Interpersonal skills

Education

High school diploma

Associate degree in business/finance

Tools

PPE

LOS

Windows

MS Office

Job description

EastRise Federal Credit Union in South Burlington, VT is seeking a Mortgage Operations Associate to support day-to-day mortgage operations, including boarding, closing and post-closing activities to ensure accurate processing and regulatory compliance.

This role requires 1–3 years in mortgage lending or related fields, a high school diploma (associate degree preferred), and knowledge of PPE and LOS. Strong data accuracy and cross-functional collaboration are essential.