Mortgage Operations Project Lead

CCM CrossCountry Mortgage, LLC

United States

Remote

USD 90,000 - 140,000

Full time

2 days ago
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Benefits offered by this job

Competitive compensation
Robust benefits package

Job summary

CrossCountry Mortgage, LLC is seeking an Operations Project Manager to independently lead mortgage projects from initiation to implementation. You will work with business stakeholders, internal tech teams, and external vendors to drive successful delivery within SLAs.

Strong mortgage operations knowledge and Jira/story-writing skills are essential. You will contribute to ongoing process improvements, ensure requirements are complete and clear for development, and document decisions and

Qualifications

  • 5+ years of experience in mortgage operations including origination, processing, underwriting, closing, and funding.

Responsibilities

  • Independently manage assigned projects from initiation through implementation, timelines and deliverables.
  • Serve as primary contact for project status and stakeholder communications.
  • Lead project meetings, facilitate discussions, and ensure accountability for deliverables.
  • Identify risks and issues, propose solutions, and drive project progress toward SLAs.
  • Translate business needs into clear Jira stories and acceptance criteria.
  • Maintain comprehensive project documentation including Jira tickets, decisions, and dependencies.

Skills

Mortgage operations knowledge
Stakeholder management
Project leadership
Requirements gathering
Documentation & specs
JIRA proficiency
Communication
Analytical problem-solving

Education

PMP certification
Encompass LOS experience

Tools

JIRA
Encompass LOS
Lucidchart

Job description

CrossCountry Mortgage, LLC is seeking an Operations Project Manager to independently lead mortgage projects from initiation to implementation. You will work with business stakeholders, internal tech teams, and external vendors to drive successful delivery within SLAs.

Strong mortgage operations knowledge and Jira/story-writing skills are essential. You will contribute to ongoing process improvements, ensure requirements are complete and clear for development, and document decisions and

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