Mortgage Operations Floater: Flexible Back-Up Specialist

Tennessee Housing Development Agency; Nashville (TN); On-site; USD 55,000 - 90,000; Full time

Job summary

Tennessee Housing Development Agency in Nashville seeks a Mortgage Underwriter Support Specialist to provide flexible support across file intake, processing, underwriting and lender support to ensure production goals, compliance requirements and pipeline deadlines are met.

Essential duties include backing up Mortgage Coordinators, adjusting assignments to meet volume demands, and reviewing loan files for accuracy and compliance.

Qualifications

• High school diploma or equivalent GED is required.
• Three years of directly related mortgage underwriting approval experience or quality control compliance is required; five years preferred.
• Recent employment in mortgage underwriting/compliance field is required.

Responsibilities

• Serves as primary back-up to Mortgage Coordinators and Underwriting during staff absences or high production.
• Adjust assignments to address volume fluctuations, staffing shortages, and deadlines.
• Reviews and validates loan files for completeness, accuracy, and compliance with agency, investor, and program requirements.
• Identify documentation deficiencies and coordinate corrections with lenders and/or internal staff.
• Assist management in monitoring loan pipeline activity and workload balancing.
• Reviews and clears underwriting conditions and issues loan approval.
• Serve as a resource for lenders regarding submission requirements, loan status, and condition resolution.
• Communicate effectively with lenders, investors, and internal stakeholders to resolve issues and facilitate workflow completion.

Skills

Mortgage underwriting

Attention to detail

Time management

Communication

Interpersonal skills

Customer service

Education

High school diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

Internet

Job description

Tennessee Housing Development Agency in Nashville seeks a Mortgage Underwriter Support Specialist to provide flexible support across file intake, processing, underwriting and lender support to ensure production goals, compliance requirements and pipeline deadlines are met.

Essential duties include backing up Mortgage Coordinators, adjusting assignments to meet volume demands, and reviewing loan files for accuracy and compliance.