Mortgage Loan Specialist & LOA — Client-Focused Support

Extraco Corporation

Waco (TX)

On-site

USD 42,000 - 66,000

Full time

8 days ago

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Job summary

Extraco Banks is seeking a Mortgage Loan Specialist / LOA to support the mortgage origination process in Waco, Texas. You will partner with Mortgage Loan Officers to ensure loan files are complete and moving efficiently through the lending process.

The role requires strong attention to detail, exceptional customer service, and the ability to manage multiple tasks in a fast-paced environment. You will serve as a key contact for borrowers, title companies, and real estate professionals throughout

Qualifications

High school diploma or GED required.
Minimum of three years of customer service, administrative support, banking, lending, or related experience.
Strong organizational and time management skills.
Valid driver’s license and reliable transportation.
Ability to travel locally for meetings, training, outreach activities, and business-related functions as needed.

Responsibilities

Review loan applications and supporting documentation for completeness and accuracy.
Request, collect, organize, and maintain borrower documentation throughout the mortgage process.
Prepare loan files for submission to processing and underwriting.
Monitor loan pipelines and track outstanding conditions to ensure timely completion.
Follow up with borrowers and third parties to obtain required documentation.
Maintain organized electronic loan files in accordance with company procedures and regulatory requirements.