Mortgage Loan Shipping & Operations Specialist

Centennial-Bank; Conway (AR); On-site; USD 32,000 - 52,000; Full time

Job summary

Centennial-Bank is seeking a Mortgage Loan Shipper in Conway, AR to prepare and ship various mortgage loan packages to investors, ensuring timely purchases. You will coordinate with loan officers, closers, and other team members to maintain high quality service and adherence to investor guidelines.

The role emphasizes daily shipping duties, report preparation, and system tasks across FHA/VA and conventional products, with focus on accuracy, compliance training, and cross-functional

Qualifications

• High school or GED with on-the-job training or specialized schooling, plus 12–18 months related experience.
• Ability to read and understand documents such as policy manuals, safety rules, operating and maintenance instructions.
• Ability to write routine reports and correspondence.
• Math skills to calculate figures, percentages, and ratios used in financial transactions.

Responsibilities

• Ship FHA, VA, Conventional, Rural Development and state bond loans to investors daily.
• Prepare daily reports for manager monitoring loan shipping progress.
• Coordinate with Mortgage Loan Officer and closers to ensure customer service quality.
• Refer customers to bank personnel as needed.
• Perform research on bank systems and daily mortgage software tasks.
• Complete required compliance training annually and stay updated on regulations.
• Identify cross-sell opportunities and support loan operations as needed.
• Maintain accuracy in mortgage systems and documentation.

Skills

10-Key

Accounting

Alphanumeric Data Entry

Database

Payroll Systems

Spreadsheet

Word Processing/Typing

Education

High School or GED

Job description

Centennial-Bank is seeking a Mortgage Loan Shipper in Conway, AR to prepare and ship various mortgage loan packages to investors, ensuring timely purchases. You will coordinate with loan officers, closers, and other team members to maintain high quality service and adherence to investor guidelines.

The role emphasizes daily shipping duties, report preparation, and system tasks across FHA/VA and conventional products, with focus on accuracy, compliance training, and cross-functional