Mortgage Shipping and Suspense Analyst

Dream Finders Homes; Jacksonville (FL); On-site; USD 55,000 - 75,000; Full time

Job summary

Dream Finders Homes, via Jet Home Loans, seeks a Shipping & Suspense Coordinator with mortgage loan delivery knowledge to support investors. The role emphasizes timely preparation of loan data/documents, strong organization, and clear communication with internal and external partners in a fast-paced environment.

The ideal candidate will handle loan delivery tasks, maintain ULDD and Uniform Closing Dataset standards, and collaborate closely with investors and lenders to ensure smooth processing

Qualifications

• Mortgage origination knowledge or background.
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac.
• Knowledge of the Uniform Closing Dataset.
• Strong organizational and communication skills (written and verbal).
• Detail oriented and highly organized.
• Computer and technology savvy (Knowledge of Microsoft Office products).
• Patient with repetitive tasks.
• Experience with Encompass operation system, a plus.

Responsibilities

• Prepare loan data and documents for delivery to investors.
• Prioritize and prepare loan files per company and investor requirements.
• Deliver all types of loan files and loan products.
• Follow up on each file to research and rectify delivery issues.
• Communicate daily with internal and external customers about mortgage origination.

Skills

Mortgage origination

ULDD knowledge

Uniform Closing Dataset

Organizational skills

Communication skills

Attention to detail

Microsoft Office

Encompass

Tools

Encompass

Job description

Jet Home Loans is a part of the Dream Finders Homes family where we are committed to providing exceptional customer service while delivering beautifully innovative homes. We are one of the fastest growing public home building companies in the US. Come build your career with us!

The Shipping & Suspense Coordinator position is for candidates with prior experience and knowledge of loan delivery to investors and government agencies. As loans are committed, the Shipping Coordinator would prepare the loan data and/or loan documents for delivery to the respective investor. The individual would work from a queue or pipeline, prioritizing and preparing loan files according to company and investor requirements.

The candidate must have knowledge of mortgage loan documents and terminology, and the Fannie Mae and Freddie Mac Selling System. In this position, one will work closely with several different investors, delivering all types of loan files and loan products. It will require timely, regular follow-up on each individual file to research and quickly rectify delivery issues and investor suspended loans. In this position, the candidate will converse daily with internal and external customers, requiring knowledge of the mortgage origination process.

The ideal candidate must possess the following qualities:

• Mortgage origination knowledge or background
• Knowledge of the Uniform Loan Delivery Dataset (ULDD) - Fannie Mae and Freddie Mac
• Knowledge of the Uniform Closing Dataset
• Strong organizational and communication skills (written and verbal)
• Detail oriented and highly organized
• Computer and technology savvy (Knowledge of Microsoft Office products)
• Patient with repetitive tasks
• Experience with Encompass operation system, a plus

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