Mortgage Loan Servicing Specialist

Columbia Bank

Spokane (WA)

On-site

USD 60,174,000 - 71,635,000

Full time

8 days ago

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Benefits offered by this job

Healthcare coverage

401(k) retirement plan with employer

Paid vacation and holidays

Job summary

Columbia Bank is seeking a mortgage loan servicing professional to manage customer service, billing, payments, escrow servicing, and investor reporting. This role works with FNMA, FHLMC, GNMA, FHA, VA, RD and Columbia Bank portfolio loans in a high-volume environment.

You will support transfers, balloon notices, re-amortizations, escrow tax/insurance payments, and compliance with banking regulations. Strong math, analytical, and communication skills are required for success in this on-site

Qualifications

2-4 years of experience in banking, loan servicing or equivalent experience.
Demonstrated advanced math, analytical, multi-tasking and problem-solving skills.
Possess excellent interpersonal, verbal, and written communication skills.

Responsibilities

Performs mortgage loan servicing tasks with a high degree of customer service, including payoff processing, new loan boarding, billing, reconveyances, payments and error resolutions, audits.
Performs mortgage loan servicing and support activities such as ARM / BALLOON noticing, Re-amortizations, SCRA tracking.
Performs Servicing Transfers, repurchase executions and other investor required tasks.
Performs Escrow Servicing including; annual analysis, tax and insurance payments, escrow account additions and removals, PMI review, flood monitoring and forced placed insurance.
May be point of contact for internal and external phone inquiries and servicing related tasks.