Mortgage & Loan Servicing Specialist

F&M; Kentucky; On-site; USD 42,000 - 56,000; Full time

Job summary

F&M Bank seeks a Retail Loan Servicing Specialist to complete mortgage and consumer loan maintenance, delivering a seamless customer experience. You will process payments, handle loan set-ups, and run related reports to ensure accuracy.

The role emphasizes accuracy, adherence to policies, and collaboration with audit and other departments to address discrepancies and improve processes. A strong attention to detail is essential.

Qualifications

• High School diploma or equivalent required.
• Two years of college/technical training in accounting/finance or banking preferred.
• 1–3 years banking experience or equivalent.
• Preferred Fiserv software experience and accounting.

Responsibilities

• Setup participation loans and process funding.
• Receive and work daily loan maintenance requests changing sensitive information on the main frame system in a timely manner.
• Review daily new loan set-up.
• Balance various GLs and Deposit accounts that pertain to Loans and secondary market loans.
• Monitoring and addressing all non-post for loans.
• Prepare various reports as needed.
• Review various loan reports in director.
• Back up Escrow Dept. on Escrow processing and corrections.
• Responsible for special projects as assigned with acquisition/merger clean up and audit finding clean up.
• Review, approve, and process transactions in accordance with Bank's policies and procedures.
• Responsible for reviewing current procedures and making suggestions for efficiencies.
• Focus on monitoring for participation loans, Freddie Mac and Secondary AG, processing payments and reporting for these types of loans.
• Work closely with the audit team to identify and eliminate possible audit issues. Stay in compliance with current requirements, regulations, and laws.
• Comply and satisfactorily pass tests for bank policy and regulations that apply to position.
• Other duties as assigned

Skills

Reading & interpreting docs

Report writing

Communication skills

Accounting math

Reconciliation

Attention to detail

Problem solving

Prioritization

Education

High School diploma

Two years of college/technical in accounting/finance or banking

One to three years banking experience

Fiserv software experience

Tools

Mainframe system

Accounting software

Job description

F&M Bank seeks a Retail Loan Servicing Specialist to complete mortgage and consumer loan maintenance, delivering a seamless customer experience. You will process payments, handle loan set-ups, and run related reports to ensure accuracy.

The role emphasizes accuracy, adherence to policies, and collaboration with audit and other departments to address discrepancies and improve processes. A strong attention to detail is essential.