Mortgage & Consumer Loan Servicing Specialist

F&M Bank - Archbold, OH; Archbold (OH); On-site; USD 42,000 - 56,000; Full time

Job summary

F&M Bank - Archbold, OH seeks a Retail Loan Servicing Specialist to maintain mortgage and consumer loans and ensure a seamless customer experience. You will process loan maintenance, handle sensitive updates, and support timely reporting and audits.

Ideal candidates bring 1–3 years banking experience, basic accounting knowledge, and proficiency with Fiserv software. Strong accuracy and customer-focused service are essential for success in this role.

Qualifications

• High School diploma required.
• Two years of college/technical training in accounting/finance or banking preferred.
• One to three years of banking experience or equivalent education/experience.
• Preferred Fiserv software experience and accounting knowledge.

Responsibilities

• Setup participation loans and process funding.
• Receive and work daily loan maintenance requests changing sensitive information in the mainframe system.
• Review daily new loan set-up and balance related GLs/Deposit accounts.

Skills

Attention to detail

Financial calculations

Communication

Customer service

Balancing & reconciliation

Education

High School diploma

Accounting/Finance or Banking program

Tools

Fiserv software

Accounting software

Job description

F&M Bank - Archbold, OH seeks a Retail Loan Servicing Specialist to maintain mortgage and consumer loans and ensure a seamless customer experience. You will process loan maintenance, handle sensitive updates, and support timely reporting and audits.

Ideal candidates bring 1–3 years banking experience, basic accounting knowledge, and proficiency with Fiserv software. Strong accuracy and customer-focused service are essential for success in this role.