Mortgage Loan Processor

Rate; United States; Remote; USD 34,000 - 48,000; Full time

Benefits offered by this job

401(k)

Vacation benefits

Medical benefits

Dental benefits

Vision benefits

Flexible spending

Life insurance

Critical care

Commuter benefits

Pet insurance

Time off benefits

Well-being program

Identity protection

Legal planning

Job summary

Rate is a leading retail mortgage lender based in Chicago with remote support from Eastern Standard Time. The role pays $25 per hour, with a $75 bonus per closed file, and involves working closely with Loan Officers to guide clients through the mortgage process.

The position emphasizes scheduling, loan-review, and timely closing, while offering comprehensive training and state-of-the-art technology to manage pipelines and deliver excellent client service.

Qualifications

• 3+ years of recent experience in an operational role preferred in residential mortgage industry (Conventional, FHA, VA).
• Recent experience with DPA loans is required.
• Strong communication, detail orientation, and customer service mindset.

Responsibilities

• Work with Loan Officers to ensure a timely, accurate mortgage process for clients from purchase to close.
• Schedule and track closing dates, contingency dates, and loan lock expirations.
• Review loan approvals and address conditions for underwriting and closing.
• Receive training and become expert on home loan products and mortgage process.
• Prepare and submit loan files to Closing Department.

Skills

Mortgage operations

DPA loans

Customer service

Attention to detail

Multi-tasking

Communication

Problem solving

Job description

Rate is one of the nation’s top retail mortgage lenders, delivering a seamless, tech-driven experience that helps customers reach their homeownership and financial goals. Founded in 2000 and based in Chicago, Rate is licensed in all 50 states and D.C. and has helped over 2 million homeowners with a wide range of loan products, competitive rates and personalized service. With 5,000+ employees across 300+ offices and 12+ subsidiaries, Rate’s Loan Officers rank among the best in the country. From purchases and refinances to tapping into equity, Rate makes financing faster, simpler and less stressful. Our technology — including Same Day Mortgage, the Rate App, FlashClose, MyAccount and the Language Access Program — has earned recognition from HousingWire, Scotsman Guide, NerdWallet, the Chicago Tribune and Crain’s Chicago Business. Learn more at rate.com

Compensation: $25 per hour/bonus $75 per closed file

This position is remote supporting an office in Eastern Standard Time

Responsibilities:

• Work closely with our Loan Officers to ensure a timely and accurate experience for our clients—from first-time home buyers to refinancers—throughout the entire mortgage process.
• Scheduling and tracking of closing dates, contingency dates, and loan lock expirations.
• Review loan approvals and address all conditions required for underwriting and closing.
• Receive ongoing, comprehensive training and become an expert on home loan products and the mortgage process.
• Prepare and submit timely and accurate loan files to the Closing Department.
• Use state-of-the-art technology to manage your loan pipeline as well as conduct credit and underwriting analysis.
• Provide world-class customer service and respectful, consultative guidance to your clients.

Qualifications:

• 3+ years of recent experience in an operational role preferred in the residential mortgage industry – Conventional, FHA, and VA.
• Recent experience with DPA loans is required.
• Excellent disposition, mindset, communication skills, and work ethic.
• Ability to multi-task with strong attention to detail while meeting deadlines in a fast-paced environment.
• Strong listening, problem-solving skills, and out-of-the-box thinking.
• An inherent love of and desire to serve clients and create something unique and fantastic.
• A commitment to integrity and customer service.

Rate is an Equal Opportunity Employer that welcomes and encourages all applicants to apply regardless of age, race, sex, religion, color, national origin, disability, veteran status, sexual orientation, gender identity and/or expression, marital or parental status, ancestry, citizenship status, pregnancy or other reason protected by law.

The company offers a comprehensive benefits program to eligible employees, including

• eligibility to participate in a company-sponsored 401(k)
• vacation benefits
• eligibility for medical, dental, vision, and prescription drug benefits
• flexible benefits (e.g., healthcare and/or dependent day care flexible spending accounts)
• life insurance and death benefits
• critical care insurance
• personal accidental insurance
• commuter benefits
• pet insurance
• certain time off and leave of absence benefits
• well-being benefits (e.g., employee assistance program)
• other supplemental benefits (e.g. legal planning assistance; identity theft protection; pet insurance; wellness resources)

Please click this link to learn more about our benefit offerings for Washington State: https://www.rate.com/careers/open-positions/disclosures

Applications are being accepted for the next 30 days.