Mortgage Loan Officer Assistant: Build Relationships & Close Loans

TowneBank Mortgage; Raleigh (NC); On-site; USD 40,000 - 56,000; Full time

Job summary

Coastal Towne Mortgage, a division of TowneBank Mortgage, is seeking a Loan Officer Assistant/Processor to support loan applications from start to finish. You will initiate borrower contact, collect documentation, and enter data into the loan system while coordinating with loan officers and real estate partners.

The role requires 2+ years in a similar role, strong organizational skills, and excellent written and verbal communication.

Qualifications

• Two or more years of experience as a Loan Officer Assistant or Processor.
• Ability to gather underwriting documentation and disclosures.
• Excellent communication with borrowers, Loan Officers and internal teams.

Responsibilities

• Facilitate accurate and timely completion of loan applications.
• Make initial contact and follow up with borrowers.
• Take loan applications and gather underwriting documentation.
• Support clients throughout the mortgage process from start to finish.
• Enter data into the Loan Origination System.
• Handle administrative and organizational tasks.
• Assist with marketing and promotion of the Loan Officer’s business.
• Attend Loan Officer meetings and real estate partner events.
• Communicate professionally with borrowers, Loan Officers and internal teams.
• Build relationships with realtors, builders and referral partners.
• Follow AML / BSA compliance requirements.

Skills

Administrative skills

Data entry

Verbal communication

Written communication

Organizational skills

Education

High school diploma or equivalent

Tools

Loan Origination System

Microsoft Office

Job description

Coastal Towne Mortgage, a division of TowneBank Mortgage, is seeking a Loan Officer Assistant/Processor to support loan applications from start to finish. You will initiate borrower contact, collect documentation, and enter data into the loan system while coordinating with loan officers and real estate partners.

The role requires 2+ years in a similar role, strong organizational skills, and excellent written and verbal communication.