Mortgage Loan Assistant Remote Client Support

Northgate Mortgage LLC; United States; Remote; USD 42,000 - 60,000; Full time

Job summary

Northgate Mortgage LLC is a mortgage company offering loan origination services and support to borrowers. The company operates with a remote team and values motivated, detail-oriented individuals seeking careers in the mortgage industry.

In this role you will communicate with borrowers, collect documentation, and monitor loan milestones, providing responsive, organized support to Loan Officers and ensuring excellent customer service.

Qualifications

• Strong verbal and written communication skills.
• Excellent organization and follow-up abilities.
• Ability to manage multiple priorities and maintain confidentiality.

Responsibilities

• Communicate with borrowers via phone, email, and text.
• Request and collect required loan documentation.
• Monitor loan milestones and update borrower information.

Skills

Verbal communication

Written communication

Organization

Follow-up

Multitasking

Confidentiality

Job description

Northgate Mortgage LLC is a mortgage company offering loan origination services and support to borrowers. The company operates with a remote team and values motivated, detail-oriented individuals seeking careers in the mortgage industry.

In this role you will communicate with borrowers, collect documentation, and monitor loan milestones, providing responsive, organized support to Loan Officers and ensuring excellent customer service.