Mortgage Loan Advisor - Growth & Client Relations

KeyCorp; Salt Lake City (UT); On-site; USD 65,000 - 90,000; Full time

Job summary

KeyCorp seeks a Mortgage Loan Officer in Salt Lake City to assist clients with the origination of residential mortgage loans, assess options, and advise on solutions that meet financial objectives. You will develop referrals to grow home lending business and meet sales goals while maintaining high loan quality and client satisfaction.

In a branch setting, you will originate and process a targeted number of mortgage transactions, gather documents, and serve as the primary contact through closing.

Qualifications

• Bachelor's Degree in a business-related field or equivalent experience (preferred)
• 3+ years Experience as a loan officer in 1st mortgage production (preferred)
• 3+ years Working knowledge of FNMA, FHLMC, FHA, VA, TIL regulations, Equal Credit Opportunity Act, RESPA regulations, local and state real estate and finance laws (preferred)

Responsibilities

• Prospect home lending business to build and develop new client loan originations and relationships.
• Originate and process a targeted number of family residential real estate mortgage transactions in accordance with Home Lending process and product guidelines.
• Provide clients with detailed information about various mortgage options, interest rates, and terms to help them make informed decisions.
• Gather documents at the time of registering a loan and remain the primary point of contact for the client during the loan process.
• Maintain high standards of client satisfaction and quality, ensuring sales/originator systems and workflows are efficiently controlled.
• Develop and maintain deep knowledge of KeyBank products, services, and competitive offerings.
• Maintain proficiency on sales/originator systems and develop efficient workflows.
• Keep informed of trends and developments in the real estate market and mortgage industry.
• Works in a branch environment to provide in-person client services 4+ days/week, to include participating in morning huddles and end of day debriefs on targeted days.

Skills

Excellent communication skills

Strong customer service skills

Sales and service skills

Financial acumen

Loan origination process management

Real estate partnerships

Education

Bachelor's degree in business-related field

Job description

KeyCorp seeks a Mortgage Loan Officer in Salt Lake City to assist clients with the origination of residential mortgage loans, assess options, and advise on solutions that meet financial objectives. You will develop referrals to grow home lending business and meet sales goals while maintaining high loan quality and client satisfaction.

In a branch setting, you will originate and process a targeted number of mortgage transactions, gather documents, and serve as the primary contact through closing.