Mortgage Loan Advisor: Client-Focused Financing

West Capital Lending, Inc.; Concord (NC); On-site; USD 60,000 - 90,000; Full time

Job summary

West Capital Lending, Inc. is seeking a customer-focused Loan Officer in Concord, NC. You will assess loan applications, explain product options, gather documentation, and coordinate with underwriters to ensure timely approvals. The role emphasizes client relationships, accuracy, and regulatory compliance.

You will provide guidance on loan products, terms, and eligibility while meeting sales goals and delivering excellent service throughout the loan process.

Qualifications

• Minimum 1 year experience in financial services or as a Loan Officer.
• Strong knowledge of loan products, underwriting processes, and regulations.
• Excellent communication and interpersonal skills to build client relationships.
• Detail-oriented with strong organizational skills and multitasking ability.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office and loan processing software.
• Licensed Loan Officer (NMLS) is required.

Responsibilities

• Assess loan applications and determine creditworthiness from financial documents and reports.
• Provide guidance on loan products, terms, and eligibility requirements.
• Process applications, obtain documents, verify data, and complete forms accurately.
• Build and maintain relationships with clients, delivering excellent service throughout the loan process.
• Explain loan options, terms, risks, and repayment details to clients.
• Collaborate with underwriters and processors to ensure smooth approvals.
• Maintain knowledge of regulations, policies, and market trends.
• Monitor application progress and assist clients with questions or issues.
• Promote and close loan products to achieve sales goals.

Skills

Communication

Relationship building

Organizational skills

Creditworthiness analysis

Education

NMLS license

Tools

Microsoft Office

Loan processing software

Job description

West Capital Lending, Inc. is seeking a customer-focused Loan Officer in Concord, NC. You will assess loan applications, explain product options, gather documentation, and coordinate with underwriters to ensure timely approvals. The role emphasizes client relationships, accuracy, and regulatory compliance.

You will provide guidance on loan products, terms, and eligibility while meeting sales goals and delivering excellent service throughout the loan process.