Mortgage Loan Advisor: Client-Centric Financing

West Capital Lending; Everett (WA); On-site; USD 65,000 - 95,000; Full time

Job summary

West Capital Lending in Everett, WA is seeking a customer-focused Loan Officer to guide clients through the loan process from application to closing. You will assess financial documents, explain loan products, and coordinate with underwriters to ensure timely decisions.

You will build lasting client relationships, stay informed on regulations, and help clients select suitable terms while achieving sales goals.

Qualifications

• Proven experience as a Loan Officer or in a similar role in financial services.
• Strong knowledge of loan products, underwriting processes, and applicable regulations.
• Excellent communication and interpersonal skills with the ability to build strong relationships with clients.
• Detail-oriented with strong organizational skills and the ability to handle multiple tasks.
• Ability to assess financial documents and analyze creditworthiness.
• Proficient in Microsoft Office Suite and other loan processing software.
• Loan Officer license (NMLS).

Responsibilities

• Assess loan applications and determine creditworthiness by reviewing financial documents, credit reports, and other relevant information.
• Provide expert guidance and advice on available loan products, terms, and eligibility requirements.
• Process loan applications, including obtaining necessary documentation, verifying financial data, and ensuring accurate completion of all forms.
• Establish and maintain strong relationships with clients, providing excellent customer service throughout the loan process.
• Communicate clearly with clients to explain loan options, repayment terms, and potential risks.
• Collaborate with underwriters, processors, and other team members to ensure a smooth and efficient loan approval process.
• Maintain a deep understanding of industry regulations, loan policies, and market trends.
• Monitor the progress of loan applications and assist clients with any questions or issues that arise.
• Achieve individual and team sales goals by promoting and closing loan products.

Skills

Customer service

Communication

Relationship building

Detail oriented

Credit analysis

Loan processing software

Education

NMLS license

Tools

Microsoft Office

Job description

West Capital Lending in Everett, WA is seeking a customer-focused Loan Officer to guide clients through the loan process from application to closing. You will assess financial documents, explain loan products, and coordinate with underwriters to ensure timely decisions.

You will build lasting client relationships, stay informed on regulations, and help clients select suitable terms while achieving sales goals.