Mortgage Insurance Servicing Associate

Oriental Bank; United States; On-site; USD 45,000 - 65,000; Full time

Job summary

Oriental is seeking an Associate, Mortgage Servicing (Insurance) to manage invoices, payments, and renewals for Hazard, Flood, HO6, and Optional Insurance products. The role ensures policies remain active and compliant by processing payments and maintaining records for audits and regulatory deadlines.

The position requires a Bachelor's degree in Business Administration and 1+ year of related experience. Bilingual Spanish/English skills are essential; the role is on-site in the US (Puerto Rico).

Qualifications

• Bachelor’s degree in Business Administration or related field required.
• 1+ year of experience in accounting, invoice processing, insurance administration, mortgage servicing, or related functions required.
• Experience in mortgage servicing, escrow administration, insurance operations, or related banking functions highly preferred.
• Proficiency in Microsoft Office applications, including Word and Excel, required.
• Advanced written and verbal communication in Spanish required; English preferred.

Responsibilities

• Process invoices and payments for policy renewals, including Hazard, Flood, Private Elements (HO6), and Optional Insurance products.
• Manage policy renewals within established timeframes based on policy type and property requirements.
• Maintain and update insurance information for new loans requiring hazard and flood coverage.
• Monitor assigned payees and vendors to ensure policy renewals remain current and coverage requirements are met.
• Respond to audit requests and provide required documentation within established regulatory deadlines.
• Process policy cancellation requests and coordinate related activities with insurance carriers.
• Manage insurance agent appointment letters and perform related system maintenance activities.
• Ensure compliance with applicable policies, procedures, and regulatory requirements related to insurance administration activities.
• Other duties may be assigned.

Skills

Analytical skills

Organizational skills

Problem-solving

Communication skills

Multitasking

Education

Bachelor's degree in Business Administration

Tools

Microsoft Word

Microsoft Excel

Job description

Oriental is seeking an Associate, Mortgage Servicing (Insurance) to manage invoices, payments, and renewals for Hazard, Flood, HO6, and Optional Insurance products. The role ensures policies remain active and compliant by processing payments and maintaining records for audits and regulatory deadlines.

The position requires a Bachelor's degree in Business Administration and 1+ year of related experience. Bilingual Spanish/English skills are essential; the role is on-site in the US (Puerto Rico).